Organizational Structure of a Hospital Copyright Texas Education

Organizational Structure of a Hospital

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Organizational Structure > Organizational Structure refers to levels of management within a hospital. > Levels allow efficient management of hospital departments. > The structure helps one understand the hospital’s chain of command. > Organizational structure varies from hospital to hospital. > Large hospitals have complex organizational structures. > Smaller hospitals tend to have much simpler organizational structures. Copyright © Texas Education Agency, 2017. All rights reserved. 3

Grouping of Hospital Departments > Hospital departments are grouped in order to promote efficiency of facility. > Grouping is generally done according to similarity of duties. Copyright © Texas Education Agency, 2017. All rights reserved. 4

Common Categorical Grouping: > Administrative Services > Informational Services > Therapeutic Services > Diagnostic Services > Support Services Copyright © Texas Education Agency, 2017. All rights reserved. 5

Administrative Services Hospital Administrators > CEO, Vice President(s), Executive Assistants, Department Heads. > Business people who “run the hospital”. > Oversee budgeting and finance. > Establish hospital policies and procedures. > Often perform public relation duties. Copyright © Texas Education Agency, 2017. All rights reserved. 6

Informational Services Document and process information, includes: > Admissions > Billing & Collection > Medical Records > Computer Information Systems > Health Education > Human Resources Copyright © Texas Education Agency, 2017. All rights reserved. 7

Therapeutic Services Provides treatment to patients; includes following departments: > Physical Therapy - treatment to improve large muscle mobility. > Occupational Therapy - treatment goal is to help patient regain fine motor skills. > Speech/Language Pathology - identify, evaluate, treat speech/language disorders. > Respiratory Therapy - treat patients with heart & lung disease. > Medical Psychology - concerned with mental well-being of patients. Copyright © Texas Education Agency, 2017. All rights reserved. 8

Therapeutic Services > Social Services - connect patients with community resources (financial aid, etc. ). > Pharmacy - dispense medications. > Dietary - maintain nutritionally sound diets for patients. > Sports Medicine - provide rehabilitative services to athletes. > Nursing - provide care for patients. Copyright © Texas Education Agency, 2017. All rights reserved. 9

Diagnostic Services Determines the cause(s) of illness or injury, includes: > Medical Laboratory - studies body tissues. > Medical Imaging - radiology, MRI, CT, Ultra Sound. > Emergency Medicine -provides emergency diagnoses & treatment. Copyright © Texas Education Agency, 2017. All rights reserved. 10

Support Services Provides support for entire hospital, includes: > Central Supply - orders, receives, stocks & distributes equipment & supplies. > Biomedical Technology - design, build repair, medical equipment. > Housekeeping & Maintenance - maintain safe, clean environment. Copyright © Texas Education Agency, 2017. All rights reserved. 11

Traditional Organizational Chart Board Administration Information Therapeutic Diagnostic Support Services Admissions Billing, etc. Med. Records Computer Info. Health Ed. Human Resources. PT, OT Speech/Lang. Resp. Therapy Pharmacy Nursing Dietary Med. Lab Radiology Nuclear Med ER Cardiology Neurology Central Supply Biomedical Housekeeping Maintenance Dietary Transportation Copyright © Texas Education Agency, 2017. All rights reserved. 12

Pyramid organizational structure Board Admin. Services Information Services Therapeutic Services Diagnostic Services Support Services Copyright © Texas Education Agency, 2017. All rights reserved. 13