LEARNING DEVELOPMENT STRATEGY PROCESS OVERVIEW Project Process Map

LEARNING & DEVELOPMENT STRATEGY: PROCESS OVERVIEW Project Process Map Project Plan Development Data Collection and Analysis Business Needs Analysis Project Plan Executive Review Assess Current Capabilities Research Best Practices Analysis Findings and Conclusions Design Phase Design High. Level Learning & Development System Architecture Implementation Plan Executive Review 3 -5 Year Implementation Plan and Business Case Executive Review Develop Specifications and Design Details 2 Weeks to 6 Months © 2012 RAY SVENSON CONSULTING, INC. 1

HOW TO INVOLVE SENIOR MANAGEMENT AND GAIN THEIR COMMITMENT n Executive Sponsor(s) n Executive Steering Team Part of the Strategy Project n Executive Interviews n Governance Boards and Councils n Account Management System Ongoing n Let them make the business decisions n You frame the options and do the decision analysis for them © 2012 RAY SVENSON CONSULTING, INC. 2

HOW TO SELL THE NEED FOR ENGAGING IN THE PROCESS Business Case for Creating a Learning & Development Strategy 1. Develop a mini Business Case (maximum 2 pages) 1. Business strategies/goals and their learning implications 2. Enlist a powerful Executive Sponsor who will: 2. Value of achieving the business goals ($ billions) n Help with the Business Case 3. Likely cost of addressing the learning implications ($10 s of millions) n Sell it to senior management n Fund the project 4. Current capability to meet learning implications 5. Proposed strategy project n What n When n Cost ($ hundreds of thousands) 6. Cost/benefit rationale of project n Provide blueprint to spend $10 s of millions wisely to protect $ billions in business results © 2012 RAY SVENSON CONSULTING, INC. 3

FINAL COMMENTS AND QUESTIONS © 2012 RAY SVENSON CONSULTING, INC. 4