KAISER PERMANENTE GETTING CARE IN EUGENE AND SPRINGFIELD

KAISER PERMANENTE GETTING CARE IN EUGENE AND SPRINGFIELD Lane Community College October 2019 Presented by: Shelly Taylor Senior Associate Account Manager Nancy Oliverio Engagement Specialist

ACCESSING CARE KAISER PERMANENTE DOWNTOWN EUGENE MEDICAL OFFICE CONVENIENTLY LOCATED 101 W 13 th Ave. Appointing, Questions + 24/7 Advice 1 -800 -813 -2000 kp. org/newmember

ACCESSING CARE PEACEHEALTH MEDICAL OFFICES • Peace. Health Medical Group Santa Clara • Peace. Health Medical Group River. Bend Pavilion • Peace. Health Medical Group Cottage Grove • Peace. Health Medical Group Florence

ACCESSING CARE VIRTUAL CARE • 24/7 Advice Nurse • Telephone Appointment With Your Doctor • Email Your Doctor • Video Visit With a Kaiser Permanente Doctor

OEBB 2019 – 2020 Benefit Summary Plan 1 Yearly deductible None Maximum yearly out-of-pocket costs $1, 500 individual / $3, 000 family Covered service You pay Preventive care $0 copay Primary care doctor’s office visit $20 copay Specialty care office visit $30 copay Urgent care $35 copay Alternative care $20 copay ($2000 Max Per Year)* Lab tests and radiology $20 copay Outpatient surgery $75 copay Hospitalization $100 Per day up to $500 per admit max Emergency care $100 copay (waived if admitted) Prescribed medications (30 -day supply) $5 copay (generic medication) / $25 copay (brand-name medication) / 25% coinsurance up to $100 (specialty medication)* *This is a summary of some benefits and their copays and coinsurance. For specific information about your covered health plan benefits, limitations, and exclusions, including those not listed in this summary, please see your Evidence of Coverage. 5 | 2020 OPEN ENROLLMENT

• Peace. Health Specialty Care • Pacific Women’s Center • Eugene Pediatric Association SPECIALTY CARE NETWORK • Slocum Orthopedics • Willamette Valley Cancer Institute NW Health Partners/NW Surgical Specialists • Kaiser Permanente

HOW TO FIND A PROVIDER/LOCATION kp. org/doctors-locations

ACCESSING CARE PHARMACIES AND MAIL ORDER • Eugene/Springfield Area Pharmacies • • • Albertsons Sav-On Pharmacy- Coburg Albertsons Sav-On Pharmacy- Royal Hirons Drug- E. 18 th Hirons Drug- Franklin Safeway Pharmacy- Pioneer Pkwy • Convenience of Mail Order RX • • • Save a trip to the pharmacy 90 -day supply for price of 2 copays Convenient refills at kp. org

ACCESSING CARE VISION SERVICES • Routine Vision Exams • • Oregon Eye Associates Peace. Health Eyecare *Excludes hardware benefits

ACCESSING CARE ALTERNATIVE CARE • OEBB Alternative Care Benefits • CHP Partnership in Eugene – Springfield

CUSTOMER SERVICE • New Member Welcome Team • Member Services • Account Team

• Online wellness tools ADDITIONAL TOOLS AND RESOURCES • Healthy lifestyle programs • Personal wellness coaching • Cost Estimator • Away from Home

THANK YOU FOR YOUR TIME QUESTIONS?