Integration Made Easy Agile Integration Connecting Salesforce With

Integration Made Easy Agile Integration: Connecting Salesforce With Your Enterprise 1

Business Problems We Solve • Target market: Mid-market Cloud adopters • Solution focus: Cloud-to-Cloud & Cloud-to-On-premise Integration • Customer base: 250+ customers Migration Process Integration Enterprise Apps Replication Cloud/Saa. S Legacy Apps Data Warehouse Other Databases Files 2 Analytics

Company & Product Success • 20, 000+ active users • 96% customer retention • Used in 125 countries and 5 continents 3

Today’s Demonstration 1) Jitterbit Data Loader • Import/Export • Scheduling 2) Jitterbit Cloud Integration • Account/Contact synchronization • Opportunity/Sales Order process integration 4

Data Loader vs. Cloud Integration tools Jitterbit Data Loader: • Batch import/export operations • Basic automation • Moving data between Salesforce, flat files, and databases. Jitterbit Cloud Integration: • Comprehensive integration (multiple objects, e. g. Contact & Account Sync) • Application endpoints (force. com, SAP, Oracle EBS, GP, e. Commerce, etc. ) • Process orchestration; success and failure operations • Adding plug-ins, scripts, and deeper data transformations • Real-time bi-directional synchronization 5

Native Connectivity Transport Protocols • • HTTP/S Web Services (SOAP, REST) ODBC JDBC FTP File Shares LDAP SMTP / POP 3 Data Formats • • XML – (WSDL, XSD) All EDI (EDIFACT, HL 7, etc) Flat Text Structures Hierarchical Text Structures Platforms • Cloud, Windows, Linux, Solaris 6

Current Architecture Plug-ins Integration Studio Scripts Data Loader (Java UI) Connector Framework Web Services Design/Deploy API Meta Data Repository Process Engine Web Services Connector API Transformation Scheduler Message Queue Data Conversion Salesforce Cryptography & Security SAP Transport MS Dynamics GP Operation History/Logs Oracle EBS 7 ISV App #1 ISV App #2 ISV App #3

Jitterbit Extensibility Open Web Services APIs • Remote operation triggers • Expose/Publish WS from any application Scripts • Add business process logic • Check & manipulate data • Run debug and test modes Plug-ins • Strip headers from files • Add encryption (e. g. PGP) • Extend/customize endpoints (e. g. EDI) 8

REST/SOAP Connector Framework Connection Action Modules Object Enables developers to provide Wizard Driven interfaces to Applications. Login/Authentication Method Query, Upsert, Get, Put, etc. Application modules Account, Contact, Orders, etc. Connector developers derive the meta data from: • Application Meta Data API • WSDL • Manual Meta Data Creation • Provided Schemas • Sample Payloads ISV Applications Native SOAP API Native REST API Web Services Wrapper

Learn More About Jitterbit • Stop by our booths! – Cloudstock – Cloudforce 9 C • Join us in the Integration Lounge! • “A Fireside Chat with Enterprise Integration Partners” at 15: 15 Follow us @jitterbit Get started at jitterbit. com/try