Hosted Unified Communications Hosted UC Sean Rivers 212011

Hosted Unified Communications? Hosted UC Sean Rivers 2/1/2011

• • • Nationwide Competitive Phone Company (CLEC) Since 1999 5 th largest phone company in America (by phone number inventory) Own and operates facility based network Developer of Saa. S phone service Phonebooth SIP trunking offerings since 2006 1 fastest growing privately held telecom company in the Country 1 fastest growing privately held company in North Carolina 16 fastest growing privately held company in the Country # # 2 #

What is Phonebooth? • • • 3 Saa. S phone system for businesses Designed for frictionless ordering Simple setup and online management Voicemials transcribed to text and sent to any email program $20 per user for everything (unlimited calling and all features) Free ability to try the service with not time limit

Hosted Unified Communications Can you name some? 4 Confidential

Types of Communications • • • 5 Intra-office Communications Internet Voice Office-to-office Connectivity Voicemail SMS Twitter Linked. In Facebook Whatever is next… (Calendar, Availability? ) Confidential

What has already been unified? • • 6 Voice and data Intra-office (Cisco & 3 Com) Data and Office-to-office was an early inevitability (VPN) Voice was soon to follow and is still unifying (Vo. IP) Quite a bit of voicemail to email exsists Confidential

What is Unification? • • 7 Is it a noun? Probably more of a verb Need to deliver a unifying experience to user One place Confidential

What needs unified? • Everything else – Voicemail (already happening) – SMS (starting) – Twitter – Linked. In – Facebook 8 Confidential

Where? • Wherever the User is: – Line-of-business app – CRM – IM – Browser? (Chrome Apps) 9 Confidential

Thank You… Sean Rivers Director of Product Technology 10 Confidential