HMM ESERVICE 2018 HYUNDAI Merchant Marine CO LTD

HMM E-SERVICE @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 1

INTRODUCING HMM E-SERVICE HMM offer a range of online services that are designed to save our customers time and money by electronically handling key booking and documentation processes. HMM e-Service is provided through a number of channels including our website (www. hmm 21. com), EDI(Electronic Data Interchange) Solutions and a Mobile App. WEBSITE Our website provides the full range of HMM’s e-Services from bookings, to S/I & VGM submissions and access to your cargo details through ‘My Shipment’ where you will find further information & services. EDI Connecting to HMM via EDI enables you to transmit data quickly and with ease. You can send and receive information directly through your own system without the need to access a third party system. @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. MOBILE HMM puts shipping in your pocket. Through your mobile device, you can access key services such as schedule enquiries, cargo tracking and details of your shipments, anywhere and anytime. 2

HMM E-SERVICE TOOLS Customer-orientated, fast online shipping process HMM Customer Report Schedule e-Booking § Over 150 shipment details to choose from § 12 pre-set template reports for exporters & importers § Customized daily / weekly / monthly report § Automated email of your reports § Powerful user-friendly interface Compatible EDI Formats EDI e-VGM e-B/L WEB & MOBILE 3 rd Party Shipping Portal Customer Satisfaction § UNEDIFACT (standard format used globally) § ANSI X. 12 (preferred in United States), XML HMM Shiptrack App Schedule enquiry, cargo tracking, Booking & B/L details are available anywhere , anytime on your mobile device. Cargo Tracking Customer Report * Booking & B/L insert function is available on tablet version App only New Features Coming Soon… § @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. D/O, C/A and invoicing via the web 3

BENEFITS OF HMM E-SERVICE Data Accuracy Cost & Time Saving HMM E-service provides real-time Save time & money with instant shipment information and access to real-time information and online services, allowing you to monitoring precisely use your time and resources more by utilizing our innovative data solutions giving you a service you efficiently. can trust. Customer Satisfaction A Tailor-made Solution HMM offers a fully customized online service by providing our customers with Region Specific Websites & EDI Solutions. Our local websites contain relevant information to your market, updated by our local HMM offices, while our EDI solutions can be tailored to your needs. Access Anything, Anywhere, Anytime Customers can access information 24/7 from anywhere in the world via their home , office or on-the-go with their smartphone. With a wide-range of over 130 available information items to choose from, HMM E-SERVICE provides multipurpose usage around the clock. @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 4

HMM E-SERVICE - WEB Go to www. hmm 21. com Main Site HMM WEB Register online with HMM and you will gain access to our online services which have been designed specifically with our customers in mind. Our website allows you to create your own value with the services and information you need in front of your eyes. Main Features Region Specific Web Services Local Sites Global Routing Map My Shipment Container Tracking Program Demurrage & Detention Customer Report HMM has developed an innovative data control system, which offers real-time updates and information of your shipments @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 5

HMM E-SERVICE - WEB Region Specific Web Services You can find the most relevant for your business needs with 29 Local Websites. My Shipment Your Web Booking, B/L document processes, Demurrage, Detention and Shipment Status is one click away via the ‘My Shipment’ information hub @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 6

HMM E-SERVICE - WEB Global Routing Map Our intuitive global routing system will help you choose the best schedule among the variety of choices provided by our automated system. Search by Trade lane, Vessel or Port and save your preferred routing to regularly receive your own schedule reports. @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 7

HMM E-SERVICE - WEB Container Tracking Program HMM’s Cargo Tracking Program offers automated email updates for when: 1) Your cargo makes each significant move such as gate-in, loading, etc. 2) Your cargo takes longer than expected while at its T/S port @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 8

HMM E-SERVICE - WEB Customer Report You can save time by using our standardized Customer Report templates that use pre-selected items to provide the key information you need to your inbox. Main Features Reinforced with user-friendly functions Offers real-time information Quick and easy to set-up Receive the notifications regularly by email How to receive the Notifications ? Once you have set the period and receiving date/time, you will receive your required shipment information by email without having to repeatedly visit the website. @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. § HMM Auto-Email Notifications are open to customers who have Service Contract with HMM. § If you do not have access rights yet, please fill out the application form on our website first. (http: //www. hmm 21. com/ebiz/customer_report/indicates. jsp) 9

HMM E-SERVICE - EDI i. BTS Block Diagram HMM EDI (Tailored Service) HMM offers tailored EDI solutions that allow information to be transferred easier, quicker and with more accuracy. By using EDI, we can provide relevant information to you at your request. Main Features [Compatible EDI Formats] UNEDIFACT (standard format used globally) ANSI X. 12 (preferred in United States) XML [Forms of Transmission Media (Method)] Virtual Private Network, Internet (TCP/IP) Point to Point Leased Line (SDLC, X 25, etc) Value Added Network (Depend on service provider) What is the EDI? Our EDI solutions are already used by more than 100 of our valued customers. EDI is the computer-to-computer exchange of business documents using a standardized data format. EDI can be used by you to transfer shipping orders and other information direct from your legacy system to HMM. @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 10

HMM E-SERVICE - MOBILE HMM SHIPTRACK Shipping on the move with HMM! HMM Shiptrack Mobile App gives you real -time, quick & convenient access to the status of your cargo and more! Main Features Booking & B/L Cargo Tracking Cargo Movement Alarm Notification Schedule Demurrage & Detention How to download? 1. Using QR code @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 2. Using URL For android: https: //play. google. com/store/apps/de tails? id=com. hmm. mobileapp For i. OS: https: //itunes. apple. com/kr/app/hmmshiptrack/id 590402800? l=en&mt=8 11

HMM E-SERVICE – Coming Soon WEB C/A Correct your B/L directly via HMM WEB at any time It will launch on all local offices within 2018. WEB D/O Get D/O for your cargo via HMM WEB at any time It will launch on all local offices within 2018 WEB INVOICE Check Freight Amount via HMM WEB at any time Available on 4 countries - India Malaysia Korea Thailand It will launch on all local offices within 2018 @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 12

HMM E-SERVICE – Contact Point @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved. 13

THANK YOU FOR YOUR INTEREST IN HYUNDAI MERCHANT MARINE www. hmm 21. com @ 2018 HYUNDAI Merchant Marine CO. , LTD. All Rights Reserved.