Grant Solutions Updates on Enhancements Streamlining Processing and

Grant. Solutions: Updates on Enhancements, Streamlining Processing and Help Desk Support Debbie Unbehagen, WSFR Financial Assistance Support and Oversight Division FWS Grant. Solutions Bureau Lead Wildlife & Sport Fish Restoration Program Federal Assistance Coordinators National Conference March 30, 2021

DOI Grant. Solutions Deployment Completed Group A – May 18, 2020 U. S. Fish and Wildlife Service Bureau of Ocean Energy Bureau of Safety and Environmental Enforcement Group B – October 13, 2020 National Park Service Group C – November 30, 2020 Bureau of Indian Affairs Bureau of Land Management Bureau of Reclamation Office of Surface Mining Reclamation& Enforcement U. S. Geological Survey DOI Offices

Grantor Help Desk Tickets Bureau Number of Tickets Submitted Bureau of Indian Affairs 122 Bureau of Land Management 142 Bureau of Ocean Energy 143 Bureau of Reclamation 72 Bureau of Safety and Environmental Enforcement 90 DOI Offices 501 U. S. Fish and Wildlife Service National Park Service Office of Surface Mining Reclamation& Enforcement U. S. Geological Survey Total 4, 197 806 99 166 6, 338

Recipient Help Desk Tickets Bureau Award Processing Browser Issues Login New or Update Organization Number of Tickets Submitted 126 4 5, 328 68 Other 235 Post Award Discretionary 517 Pre-Award Discretionary 160 Roles / Assignments 320 Submitting Recipient Reports 166 Total 6, 926

Enhancement Requests User Provide user assistance GS system issue/bug HHS bug fix in GS Help Desk Ticket GS Functionality Describe functionality needed and submit Optimization Item to DOI/BIO Note: Include regulations, policies and impact of change

Enhancement Requests Continued Optimization Item (OI) Reviewed by DOI/BOIFSALT and GS Feasible Financial Assistance Special Interest Group votes on OIs, January, April, July BIO/GS Completes changes, tests, document and release in next scheduled Sprint DOI and GS determines if change is feasible Not Feasible Bureau must create process outside of system or find workaround

Bureau Lead Voting

Top 10 of 134 OIs Submitted Ability to document and track reporting due date extensions Tracking of when a report was returned for corrections Notes/comment field for when a Grantor submits reports on behalf of a recipient. Ability to change the date received for reports submitted on behalf of the recipient (as these are often received via email, possibly at an earlier date) Ability for PO to mark a report as “reviewed” or “acceptable” without actually “accepting” the report (so GMO can provide final acceptance) Ability for GMS to accept performance reports

Top 10 of 134 OIs Submitted Cont… Ability to exclude or skip a reporting period Ability to waive a specific report Ability to track additional reports (such as property, equipment, etc) Lock down ability to make bulk changes to reporting schedules at the CFDA level to prevent users from errantly changing reporting schedules Ability for recipients to submit a report prior to the Po. P end date Ability to customize PPR/FFR notifications Ability to provide a report (or dashboard) that shows which reports are due, overdue, or coming due soon

Additional Information FWS updating workflows to streamline announcements and application review and approval Developing FWS Reports GS Help Desk issues, email fwhqfas@fws. gov DOI Office of Grants Management – GS https: //www. doi. gov/grantsolutions Grant. Solutions > Discretionary>Help/Support FWS will develop short videos to assist recipients and FWS staff based on analyzing the help desk tickets or responses from users.

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