Florida Health Price Finder Price a service of

Florida. Health. Price. Finder Price a service of the Agency for Health Care Administration Advisory Council Recommendations ü Provide a disclaimer for displayed cost ü Refer consumers to health plans and providers for additional information and calculation tools ü Display a range of potential costs ü Explain the cost variations (why costs shown on website might differ from the consumers actual costs) ü Explain the inclusion of facilities with “N/A” on the list of facilities ü Share with consumer which plans are currently contributing claims data to the cost displays ü Provide consumer friendly website navigation instructions 1 * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Disclaimers and Pricing Caveats: Cost Overview • Simplify and provide further context for the price description here and on the Care Bundle Details page • Call out use of the “cost range” slider • Description for N/A and inclusion on the list of facilities * All screen shots presented in this presentation are mockups and DRAFT, and subject to change. 2

Disclaimers and Pricing Caveats: Care Bundle Details • Provide further context on possible price variation and why • Link to a resources page to provide further explanation on health care costs in general and the prices shown on FHPF • Provide more information on what is included in the cost estimate and how it is presented • Provide the ability to show a range of costs 3 * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Resources Page • Clicking “Here” on the Care Bundle Overview and Details page navigates to “Frequently Asked Questions” page • Tells which plans contributed claims and simple explanation of calculations • Explains why a facility may not show a cost for a bundle 4 * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Resources Page • Clicking “Here” on the Care Bundle Overview and Details page navigates to a “Frequently Asked Questions” page • Advise consumers to visit their health plan cost calculators and speak to their providers • Provide information on difference between FHPF and health plan cost calculators * All screen shots presented in this presentation are mockups and DRAFT, and subject to change. 5

Resources Page – additional education • Added a section of content on how doctors and hospitals work together • Educate that consumers may not have a choice of what provides their service • Educate consumers on provider/facility cost bundling * All screen shots presented in this presentation are mockups and DRAFT, and subject to change. 6

Navigation: Steps to use website • Provide simple, straightforward guidance to users on how to use FHPF • Continuous scroll shows steps to use site • Provide consumers information on what else they can do to best use the information provided on FHPF. Clicking “this” link will navigate user to the “Cost Questions” resources page • Remind consumers that this is a starting point, and to talk with their provider • Provide a link to the FAQ and educational resources page to help consumers understand more * All screen shots presented in this presentation are mockups and DRAFT, and subject to change. 7

Questions? 8