Drives product lifecycle management model PLM DOCPLCMODEL 01

Drives product lifecycle management model (PLM) DOCPLCMODEL 01 © ABB Oy 1 June 2004 ABB

Drives LCM PLM Complete product lifecycle management Management of plant’s installed base of drives Optimum performance curve Active n sales and manufacturing phase Classic Performance n guaranteed product support phase Limited n limited product support phase Obsolete n no viable service market or technology remains Management of various drive generations © ABB Oy 2 Active Approx. 5. . 10 years Classic Approx. 7. . 10 years Limited Min. 3 years Obsolet e ABB

Drives LCM PLM Product lifecycle phases n Active (sales and manufacturing phase) n Classic (guaranteed product support phase) n Limited (limited product support phase) n Obsolete (no viable service market or technology remains) Annual lifecycle status review Lifecycle announcement Active Product is released for sale Classic Product manufacturing ceases © ABB Oy 3 Guaranteed product support Lifecycle announcement Limited Guaranteed product support ceases Obsolete Limited product support ceases Limited product support ABB

Drives LCM PLM Active phase of product lifecycle Product has been released for sale n Continuing search for functional enhancements n Support upgrade from older products (limited & obsolete) to active version n Guaranteed product support and lifecycle services available: n n Selection & Dimensioning n Installation & Commissioning n Training & Learning Services n Support & Remote Services n Spare Parts & Repair Services n Maintenance & Field Services n Optimization Availability of service offerings is subject to local market conditions. Volume production ends Active © ABB Oy 4 Released for sale Lifecycle announcement ABB

Drives LCM PLM Classic phase of product lifecycle Product is no longer manufactured, but complete drive modules still available for most products for spare and extension purposes n Enhancements available as far as technology permits n Price may increase due to lower volume, increased vendor component costs, etc. n Guaranteed product support and lifecycle services available: n n Training & Learning Services n Support & Remote Services n Spare Parts & Repair Services n Maintenance & Field Services n Optimization n Migration & Retrofits Availability of service offerings is subject to local market conditions. Full product support ends Classic Yearly lifecycle status review © ABB Oy 5 Lifecycle announcement ABB

Drives LCM PLM Limited phase of product lifecycle Increased use of refurbished material and repair services n Recommended replacement with active product (recycling available where permitted) n Limited product support and lifecycle services available: n n Support & Remote Services n Maintenance & Field Services n Spare Parts & Repair Services n Replacement & Recycling Availability of service offerings is subject to local market conditions. Limited product support ends Limited Yearly lifecycle status review © ABB Oy 6 Lifecycle announcement ABB

Drives LCM PLM Obsolete phase of product lifecycle Obsolete phase occurs when: n Product support is no longer possible within reasonable cost n ABB can no more support the product technically n Old technology is no more available n Many ABB drives have been and will be supported for over 20 years n Availability of support, spare parts, repair & field services can not be guaranteed: n n Sale of spare parts is limited to available inventory, availability of repair services are contingent on components n Replacement & recycling services are available © ABB Oy 7 Obsolete ABB

Drives LCM PLM Summary of product lifecycle phases Active Product, parts and related lifecycle services have been released for sale. n Service products provide fast drive start-up and easeof-use from day one. n Migration from limited and obsolete products is supported. © ABB Oy 8 n Classic Limited Product is no longer n Repair services manufactured, but and parts are drive modules are available as long available for spare as materials exist. and extension n ABB recommends purposes. migration to active n Full range of products. lifecycle services n Recycling services focused on drive are available reliability and (contingent on the performance is market). provided. n Enhancements are available as far as technology permits. n Obsolete ABB cannot guarantee availability of product support for technical reasons or within reasonable costs. n Many ABB products have been and will be supported for over 20 years. n ABB

Drives LCM PLM Benefits Drives product lifecycle management n Ensures spare part and competence availability throughout the product lifecycle n Enables efficient product support & maintenance for improved reliability n Adds functionality to the initial product by following the upgrade path n Provides smooth transition to new technology in the end of the product lifecycle © ABB Oy 9 Maximizes value of equipment and maintenance investments ABB