Datadriven Decisions for Redesigning Care Delivery Insert Presenters

Data-driven Decisions for Redesigning Care Delivery <<Insert Presenter’s Name>> <<Insert Date>> <<Insert Acknowledgements>>

Instructions for Q & A Two ways to provide input, share your ideas, and contribute to the webinar: 1. Verbally: Unmute your phone to ask a question or provide feedback to presenter’s questions during the webinar. Please indicate your name and practice, then present your question or comment. 2. Via the Typed Chat: Please type your questions into the chat box and we will respond to them at the conclusion of today’s webinar. 2

Who’s Here? <<Enter Practice Name>> <<Enter Team Participants>> <<Insert photos of the practice teams on the webinar>> Repeat slide to include all participating practices. 3

Data-driven Decisions for Redesigning Care Delivery <<Insert Photo of the Presenter>> <<Insert Presenter’s Name>> 4

Conclusion: You Can’t Manage what You Can’t Measure • Measurement is the foundation for improvement. • Make measurement and data collection as efficient as possible. • Monitor results using a dashboard that all can see. • Report results and look for best practices.

Questions to Consider when Reviewing Run Charts • When we will feel good about the care we are delivering? What is our goal? • What are the data telling us? What do these data say to the staff? – How confident are we that the data accurately reflect care being provided? – Do we care about this measure? If so, why? – All over the map? Look at the denominator size. – Steady increase? What did we do that worked? – Decrease? What changed? • What can we do to make it better? – Improved population management – Improved patient engagement, e. g. self-management support – Improved follow-up with patients, e. g. , care management • Is the way that we are displaying the data helpful? 6

Interactive Webinar • Four sites shared their measures, run charts, challenges & successes – <<List practice site names>> • I will provide an overview and then ask the site to share and respond to questions. • Ready, get set…unmute your lines! 7

<<Insert Practice Site Name>> <<Insert picture of the practice facility of the first presenting practice site. >>

List of Measures for improving CAD care CAD Measure Data Source (e. g. , chart review, registry) Frequency (e. g. , Monthly) Coach: Have practice list measures, data sources, and frequency of reporting in the table above.

Managing Lipids for our CAD Patients Coach: Insert run charts that show the value of reviewing multiple measures at the same time. For example, when assessing LDL levels, look at both the % of CAD patients with lipid profiles ordered and % of patients with LDL<100.

Challenges & Successes Challenges: • Getting accurate registries • Low number of patients with CAD diagnosis • Expanded to include other diagnosis Successes • Meeting on a regular basis • Successful chart review to get baseline on 30 patients Coach: Have practice insert challenges and successes related to using these data for quality improvement.

Coach: Repeat slides 8 -11 for the other practice sites that are presenting. 12

<<Insert Practice Name>> <<Insert Practice Staff>> << Insert Facility Photo>> Other Challenges & Successes 13

Thank you! Questions and/or Comments? 14