Communication English work Daniel Wu CKO Asus 10

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Communication & English @ work Daniel Wu CKO, Asus 10 -13 -2011 1

Communication & English @ work Daniel Wu CKO, Asus 10 -13 -2011 1

Agenda • English @ work place (30 min) • Communication in Reality (20 min)

Agenda • English @ work place (30 min) • Communication in Reality (20 min) • Q & A (10 min) 2

English @ Work place • What is “work place”? – A group of people,

English @ Work place • What is “work place”? – A group of people, a team, a defined goal, a set of required tasks, limited resources, finite time, measurements, … win / lose; $ • Effective Communication is one of key successful factors (KSF) to achieve the goal • English plays a major role in effective communication, but it is NOT all. – English is one of key languages (ex. , global contract, technical spec. , domain knowledge, country events, …) • Most of Top performers are good communicators (say, listen, write, read) 3

Emails @ work • • Send; RE; FW; To: CC: BCC: Subject: Content: Language:

Emails @ work • • Send; RE; FW; To: CC: BCC: Subject: Content: Language: Attachment: 4

Form and Style • • • Form Style Vocabulary Grammar Complete sentence (有頭有尾) •

Form and Style • • • Form Style Vocabulary Grammar Complete sentence (有頭有尾) • Simple is beautiful ! • KISS keep it simple and stupid 5

Context & Content • Context & Content are more important than form & style

Context & Content • Context & Content are more important than form & style • Context: check assumptions before you say • Content: Say what you mean and mean what you say (言之有物) • Macro view v. s. Micro view • Too much v. s. Too little • Complete story (完整故事) • Say what you believe based on facts and data 6

Photo, Audio, Video • Mobile devices (phone, pad, Camera, …) • A picture is

Photo, Audio, Video • Mobile devices (phone, pad, Camera, …) • A picture is worth thousand words • Trends in Key words / new words ? ? ? Orz • Emotional icons ? ? ? • Be professional ! 7

Social media (clouds) • Internal: – EIP – Professional Sites – Group sites •

Social media (clouds) • Internal: – EIP – Professional Sites – Group sites • External: – Youtube; Facebook; – Forums – Blogs 8

Agenda • English @ work place (30 min) • Communication in Reality (20 min)

Agenda • English @ work place (30 min) • Communication in Reality (20 min) • Q & A (10 min) 9

Communication in Reality • • Face complexity Handle urgent events Coordinate with multiple teams

Communication in Reality • • Face complexity Handle urgent events Coordinate with multiple teams Align with global efforts Deal with pressures (ex. , time, KPI, …) Manage changes Handle conflicts Solve mis-communications 10

Confidentiality & Privacy • Company confidentiality (strategy, cost, …) • Personal Privacy (salary, personal

Confidentiality & Privacy • Company confidentiality (strategy, cost, …) • Personal Privacy (salary, personal relationship, … ) • Intellectual Property (專利權) in high tech • Information security • Be sensitive ! 11

Questions & Answers Daniel_wu@Asus. com 12

Questions & Answers Daniel_wu@Asus. com 12