COMMUNICATION AND SOCIAL STYLES WHAT STYLE ARE YOU

COMMUNICATION AND SOCIAL STYLES WHAT STYLE ARE YOU?

COMMUNICATION • Verbal – the words we hear (7%) • Nonverbal – What we see (38%) • Para-language – How we say it (55%)

ACTIVE LISTENING BEHAVIORS Good Poor • Eye contact • Distractions • Posture • Interrupting • Mirroring • Defensive • Acknowledgment • No response • Do not rush the speaker

SOCIAL STYLES The Analytical The Driver The Amiable The Expressiv e

SOCIAL STYLES • The Driver- assertive and action oriented. They are results driven. • The Expressive- assertive and action oriented. Operate on their emotions or intuition. • The Amiable- think things through and are not highly assertive. They the value relationships and personal security. • The Analytical- non assertive and think things through carefully. They trust data and facts.

THE AMIABLE I am an amiable. I learned that I do not like confrontation and try to please all to the best of my ability. I like to communicate with people on a daily basis, even if it is just to catch up. I like to make sure that others around me are comfortable and empathize when things may not be going their way. I thrive off of personal relationships and personal security.

STRENGTHS AND WEAKNESSES OF THE AMIABLE Strengths • • • Cooperative Supportive Friendly Think things through Understanding Dependable Weaknesses • Tends to conform • No time boundaries • Not assertive