7 types of WASTE MUDA Manufacturing 1 TRANSPORTATION

7 types of WASTE (MUDA) Manufacturing 1. TRANSPORTATION (movement) Movement between processes – often over long distances 2. INVENTORY Excess inventory of raw materials. Work. In-Progress or finished goods inventory. 3. MOTION (people & equipment) Excess person movement – often over long distance – bad experience 4. WAITING (delays) Waiting for material, orders, payment etc. Stoppages of equipment. 5. OVER-PROCESSING Anything in excess or over-complicated. “Too much” or unnecessary process steps 6. OVER-PRODUCTION “Just-in-case”. Too much or too soon. Producing large batch runs. 7 types of WASTE (MUDA) Service (transactional) Movement of material or information Moving files between locations. Excessive email attachments. Moving patients around in a hospital Holding raw material or Work In Progress (WIP) or finished goods inventory or information Excess files or emails stored on systems. Excess promotional material. Excessive consumable inventory. Non-value adding movement of people and equipment Excessive key strokes. Log-in and toggle between multiple systems. Walking too far to printers or filing locations Material, information, customers or employees waiting Waiting for people, information, sign-off, etc. Queues or batching of data. System or equipment downtime or delays Doing too much or unnecessary activity Paper-based or manual processes. Double entry of the same data. Too many approvals and hand-overs Producing/processing earlier or more than immediately needed Multiple reports generated automatically 7. DEFECTS (rework) Anything faulty. Not perfect the first time Data entry or coding errors. Incomplete information. Customer complaints © 1985 -2014 KAIZEN institute. All rights reserved. KAIZEN and GEMBAKAIZEN are registered trademarks of KAIZEN institute Manufacturing 1. TRANSPORTATION (movement) Movement between processes – often over long distances 2. INVENTORY Excess inventory of raw materials. Work. In-Progress or finished goods inventory. 3. MOTION (people & equipment) Excess person movement – often over long distance – bad experience 4. WAITING (delays) Waiting for material, orders, payment etc. Stoppages of equipment. 5. OVER-PROCESSING Anything in excess or over-complicated. “Too much” or unnecessary process steps 6. OVER-PRODUCTION “Just-in-case”. Too much or too soon. Producing large batch runs. Service (transactional) Movement of material or information Moving files between locations. Excessive email attachments. Moving patients around in a hospital Holding raw material or Work In Progress (WIP) or finished goods inventory or information Excess files or emails stored on systems. Excess promotional material. Excessive consumable inventory. Non-value adding movement of people and equipment Excessive key strokes. Log-in and toggle between multiple systems. Walking too far to printers or filing locations Material, information, customers or employees waiting Waiting for people, information, sign-off, etc. Queues or batching of data. System or equipment downtime or delays Doing too much or unnecessary activity Paper-based or manual processes. Double entry of the same data. Too many approvals and hand-overs Producing/processing earlier or more than immediately needed Multiple reports generated automatically 7. DEFECTS (rework) Anything faulty. Not perfect the first time Data entry or coding errors. Incomplete information. Customer complaints © 1985 -2014 KAIZEN institute. All rights reserved. KAIZEN and GEMBAKAIZEN are registered trademarks of KAIZEN institute

16 Losses Work time 16 Losses Work system Work time Work system Waiting time (e. g. hours/week or month) Environment (e. g. hours/week or month) Search time (e. g. hours/week or month) Clarity of Information (e. g. hours/week or month) Interruption (e. g. hours/week or month) Unclear Targets (e. g. hours/week or month) Information Overload (e. g. hours/week or month) Technology (e. g. hours/week or month) Transportation (e. g. hours/week or month) Employee Transportation (e. g. hours/week or month) Business process Employee Business process Creativity (e. g. number of ideas) Inventory (e. g. $ or obsolescence) Know-how (e. g. qualifications) Handover (e. g. hours/week or month) Health (e. g. hours/week or month) Work procedure (e. g. hours/week or month) Errors (e. g. credits) © 1985 -2014 KAIZEN institute. All rights reserved. KAIZEN and GEMBAKAIZEN are registered trademarks of KAIZEN institute

16 Losses Work time Work system 16 Losses Work time Transportation (e. g. hours/week or month) Information Overload (e. g. hours/week or month) Technology (e. g. hours/week or month) Information Overload (e. g. hours/week or month) Unclear Targets (e. g. hours/week or month) Interruption (e. g. hours/week or month) Clarity of Information (e. g. hours/week or month) Search time (e. g. hours/week or month) Environment (e. g. hours/week or month) Waiting time (e. g. hours/week or month) Employee Business process Waiting time (e. g. hours/week or month) Search time (e. g. hours/week or month) Interruption (e. g. hours/week or month) Employee Work system Environment (e. g. hours/week or month) Clarity of Information (e. g. hours/week or month) Unclear Targets (e. g. hours/week or month) Technology (e. g. hours/week or month) Business process Errors (e. g. credits) Work procedure (e. g. hours/week or month) Health (e. g. hours/week or month) Know-how (e. g. qualifications) Handover (e. g. hours/week or month) Know-how (e. g. qualifications) Creativity (e. g. number of ideas) Inventory (e. g. $ or obsolescence) Creativity (e. g. number of ideas) © 1985 -2014 KAIZEN institute. All rights reserved. KAIZEN and GEMBAKAIZEN are registered trademarks of KAIZEN institute Inventory (e. g. $ or obsolescence) Handover (e. g. hours/week or month) © 1985 -2014 KAIZEN institute. All rights reserved. KAIZEN and GEMBAKAIZEN are registered trademarks of KAIZEN institute

16 Losses Work time Work system Waiting time (e. g. hours/week or month) Environment (e. g. hours/week or month) Search time (e. g. hours/week or month) Clarity of Information (e. g. hours/week or month) Interruption (e. g. hours/week or month) Unclear Targets (e. g. hours/week or month) Information Overload (e. g. hours/week or month) Technology (e. g. hours/week or month) Transportation (e. g. hours/week or month) Employee Business process Creativity (e. g. number of ideas) Inventory (e. g. $ or obsolescence) Know-how (e. g. qualifications) Handover (e. g. hours/week or month) Health (e. g. hours/week or month) Work procedure (e. g. hours/week or month) Errors (e. g. credits)