Reply to inquiry letter GUIDELINES You should quickly

Reply to inquiry letter • • • GUIDELINES You should quickly respond to customers' request or queries because it shows that you value them. If you write a heartfelt letter, the customers will not only remember your product or service; they will also like your attitude. Your positive attitude boosts the clients' confidence in your abilities to meet their needs. Mention the client's request. Tell the reader how you handled his/her request. Give some information about a particular product or service and promote it. Explain the procedure of ordering. Invite the reader to ask any questions he/she has in mind. End on a positive note.

• • • SAMPLE LETTER [Senders Name] [Address line] [State, ZIP Code][Letter Date] [Recipients Name] [Address line] [State, ZIP Code] [Subject: Normally bold, summarizes the intention of the letter] -Optional. Dear [Recipients Name], We have received your inquiry about the online tutorial services we offer. Thank you very much for your interest! We have attached a description of the various plans and services we provide for your perusal. However, since these things are best explained in person, we would like to send one of our representatives over to answer all of your questions and explain why our strategies work best for teenagers and adults. We will be giving you a call within the next two days so that we can set an appointment. We look forward to doing business with you! Sincerely, [Senders Name] [Senders Title] -Optional[Enclosures: number] -Optionalcc: [Name of copy recipient] -Optional-