Policy Deployment What is Policy Deployment Policy A

Policy Deployment

What is Policy Deployment? Policy § A course of action proposed by an organisation Deployment § Move (troops) into position for (military) action § Bring into effective action

What is Policy Deployment? Policy deployment forms the way we do our business Business goals Objectives: § Set clear direction. § Communicate and confirm status (through regular dialogue & Go. Look-See) § Enable total participation in continuous improvement. § Generate ownership, responsibility and accountability at all levels of the organisation. Department goals Team goals Personal goals

Policy Deployment Concept

Vision 1. 1. Vision Creates 2. Objectives 2. • 2. Objectives OBJECTIVES Determines 3. 3. Metrics • 4. ACTIONS 4. 4. Actions Necessitates Facilitates Policy Deployment 5. MASTER SCHEDULE 5. 5. Master Schedule Requires • REVIEW, 6. 6. Monitor • FEEDBACK Review § Visual representation of the target condition aspired to by the organisation § Created by senior management § Cascaded through the organisation § Can be related to a division or department § Must be aligned

Objectives & Goals 1. 1. Vision Creates 2. 2. • Objectives 2. OBJECTIVES Determines 3. 3. Metrics Necessitates Facilitates Policy Deployment • 4. ACTIONS 4. 4. Actions 5. MASTER SCHEDULE 5. 5. Master Schedule Requires • REVIEW, 6. 6. Monitor • FEEDBACK Review § Cascaded downwards to support achievement of Vision § Allows measures to be set for each objective § Aligned to the business § Measures are ultimately cascaded through the total organisation

Action & Master Schedules § Support the achievement of measures § Proactive or reactive § What § Who § When § How § Schedule is visual representation of actions § Cascaded through organisation § Cascades ownership, accountability, and responsibility § Provides detail for Go-Look-See

Metrics 1. 1. Vision Creates 2. 2. • Objectives 2. OBJECTIVES Determines 3. 3. Metrics Necessitates Facilitates Policy Deployment • 4. ACTIONS 4. 4. Actions 5. MASTER SCHEDULE 5. 5. Master Schedule Requires • REVIEW, 6. 6. Monitor • FEEDBACK Review § Metrics are set for each strategy and aligned to the business to allow us to readily determine of we are ‘winning or losing’. § Metrics are ultimately cascaded through the total organisation.

Metrics – Balanced Scorecard Safety – All operations and processes are designed and executed Quality – We achieve ‘right first time’ product or services Cost – We deliver at the correct price, no waste or rework Delivery – We deliver on time, every time People - We develop and care for our staff We need to deliver the correct ‘balance’ all of the above to be deemed truly successful and for the business to be sustainable

Visual Management

Questions

Activity Please divide into your syndicate groups 15 Minutes Activity !! World Cup Game