Masergy Overview For Professional Services Presenter Name Title

Masergy Overview For Professional Services Presenter Name | Title 7/9/2020

About Us Masergy is the secure, software-defined network and cloud platform for the digital enterprise. We enable unrivaled application performance across the network and the cloud with Managed SD-WAN, UCaa. S, CCaa. S, and Managed Security solutions.

The Facts ▪ Founded in 2000 ▪ Owned by leading private equity firm, Berkshire Partners (2016) ▪ 19 -year track record of consistent, sustained financial growth ▪ Approaching $3 B in cumulative revenues sinception with current annual revenues of approximately $390 M ▪ 1600 clients in 102 countries ▪ Trailblazing 100% uptime SLA ▪ 99% customer renewal rate; 70+ NPS for last 4 years

Professional Services Top Drivers Technology Trends IT Challenges • Mobile • Network agility • Modernized networks • Secure IP • Automation • Manage data proliferation • Blockchain • Lean IT teams Your Brand is your reputation. Every billable second counts.

Marketing and advertising firm with over 40 locations in the US 10 x cloud performance at a lower cost CHALLENGES RESULTS ▪ Bandwidth was difficult to control and manage ▪ Improved reliability and cost efficiency with redundant Internet links and ondemand bandwidth ▪ Wanted to diversify connectivity with internet access at all locations ▪ Limited IT staff accelerated the need for a fully managed network service 10 x Improvement in cloud application performance ▪ Increased cloud application performance ▪ Created a seamless M&A integration process for newly acquired locations Industry: Professional Services 20% Reduction in costs Solutions: Managed SD-WAN

Guaranteed access to SAP IT services company manages 1, 000+ SAP environments in order to keep clients connected to their ERP systems CHALLENGES RESULTS ▪ Provide unmatched network connectivity to co-location data centers as well as to public cloud services (AWS) ▪ Enhanced network and application performance for guaranteed access to SAP environments ▪ Deliver highly-customized SAP business apps quickly ▪ Expanded offerings with lowlatency and SLA-backed hybrid connectivity ▪ Increasing need for complex hybrid cloud deployments ▪ Built more strategic differentiators with seamless colo and public cloud SAP services “We integrated Masergy’s services into our own platform which enables access to any application no matter where it resides-public, private cloud, or traditional data centers. ” Global VP of Hosting and App Services at Protera Industry: Professional Services Solutions: Managed SD-WAN

Transforming design with video Design consultancy with 230+ employees across the USA and Asia RESULTS ▪ Improved productivity and lowered travel costs with virtual workspaces for international design projects ▪ Enabled a high-definition video conferencing system with near-perfect network performance ▪ Simplified IT by consolidating providers into one managed service “When you don’t have an expansive IT staff or network engineer, this level of service and expertise is invaluable. Masergy allows us to focus on our business instead of worrying about our corporate network. ” Director of IT at Continuum Industry: Professional Services Solutions: Managed SD-WAN

Rapid expansion via the cloud Real estate investment trust invests in single-family rental homes with more than 52, 000 homes in 22 states CHALLENGES ▪ Rapid growth disrupted communications, as contact centers had to set up shop within a matter of days and work from temporary spaces ▪ Marketing needed reliable phone numbers to publish in promotional materials ▪ Disparate phone systems made IT management difficult RESULTS Efficiency “We don’t need to put an entire IT infrastructure and staff in place when we need to set up new sites in a day or two” Anywhere Leasing agents and employees have the ability to work anywhere at any time “Now we know that we can enter a new market quickly. Masergy handles all the internal switching and hardware installation, so we don’t have to. ” IT Director at American Homes for Rent Industry: Professional Services Solutions: Unified Communications | Cloud Contact Center

Transforming design with video Design consultancy with 230+ employees across the USA and Asia RESULTS ▪ Improved productivity and lowered travel costs with virtual workspaces for international design projects ▪ Enabled a high-definition video conferencing system with near-perfect network performance ▪ Simplified IT by consolidating providers into one managed service “When you don’t have an expansive IT staff or network engineer, this level of service and expertise is invaluable. Masergy allows us to focus on our business instead of worrying about our corporate network. ” Director of IT at Continuum Industry: Professional Services Solutions: Managed SD-WAN

Why Masergy for Professional Services? Your Brand is your reputation. Every billable second counts. Masergy Secure Edge Network with industry-leading performance One portal with realtime analytics and controls Built-in security Mix-and-match connectivity Unparalleled client experience

Pioneered SDN Two Decades Ago 2004 SDN Intelligent Connectivity 2001 MPLS Network 2013 Networking as a Service 2014 Direct Cloud Connect 2019 Bundled SD-WAN Security Solutions New Portal UX AIOps 2017 SD-WAN 2021 Intent Based Networking 2020 Shadow IT Discovery ID-based WAN Analytics SD-WAN Orchestration 2022 Autonomous Networking

February 2020 CHALLENGERS Masergy Secure Edge Network LEADERS ▪ Global software-defined network built Orange Business Services NTT using uniform architecture standards AT&T Verizon Century. Link T-Systems Vodafone ▪ Guaranteed <1 ms of jitter & 100% in- BT Tata Communications sequence packet delivery Telefonica Masergy GTT ▪ 100% SLA for network and cloud Colt Technology Services Telstra availability in HA configurations Telia ABILITY TO EXECUTE Global Cloud Xchange 4 -Year Singtel Sprint PCCW Global China Telecom Global NICHE PLAYERS COMPLETENESS OF VISIONARIES © Gartner, Inc. Visionary in Gartner Magic Quadrant 102 Countries 47 POPs Gartner, Magic Quadrant for Network Services, Global, 20 February 2020. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Masergy. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Global Coverage

Your Network, Your Way Mix & match your network access Connect your cloud apps & services Secure your environment Manage it all in one place, on your terms Masergy SD-Network Applications Masergy-Provisioned Internet DIA/Broadband Users Device LTE/5 G BYON Locations ▪ Hybrid connectivity ▪ Over The Top solutions ▪ UCaa. S & CCaa. S ▪ Multi-Cloud Connectivity ▪ Saa. S Marketplace ▪ Unified Threat Management ▪ Threat Monitoring & Reporting ▪ Managed Security Services ▪ SASE solutions ▪ Co-Managed ▪ Fully Managed 14

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What’s Next SASE WFAnywhere Portal

The Customer Experience Difference ▪ Dedicated design & engineering team ▪ Dedicated project manager ▪ 24/7 NOC/SOC monitoring & support ▪ <5 min proactive notification ▪ 99. 9% customer retention ▪ 70+ NPS for 4+ years

Why Masergy Innovative, Secure Global Platform Unrivaled Application Performance Embedded Cloud Solutions Unparalleled Customer Experience

Transform with Certainty.