Making every Opportunity Count encourages and empowers people

Making every Opportunity Count encourages and empowers people to do the most they can to live well

Transforming culture – everyone doing a little. . Was the information I gave you on your last visit helpful? You also said you were unhappy with the amount you were drinking, how are you feeling about that now? Cash in your pocket was really helpful and I am now getting the correct benefits. They have also helped my disabled son Yes, I am feeling in a better place now so I have been able to reduce my alcohol intake. Patient Staff Engaging in a wellbeing conversation with a service provider, and each other

Making every Opportunity Count • We are well-placed to engage with people from all walks of life to influence them to make positive changes to their lifestyle choices. • By doing this we will meet some of the criteria outlined in the Quality Strategy, Health Promoting Health Services (Cel 01), Healthy Working Lives and the National Person Centred Programme.

Making every Opportunity Count Proof of Concept - Maxillofacial Department, ARI • An eight week pilot was undertaken to introduce the brief intervention to improve health and reduce inequalities. • The pilot was considered a success, not least from the number of smoking referrals – 21 during the eight week pilot compared with three during the previous twelve months.

NHS Grampian Outpatient Clinics Aberdeen Royal Infirmary Outpatient Department provides in excess of 400, 000 outpatient contacts per annum and has a significant opportunity to improve the health as well as the healthcare of many patients by taking a number of simple but systematic steps.

NHS Grampian Outpatient Clinics § In the department there are 46 members of staff who work across 11 different outpatient clinics. § If each staff member were to signpost 10 patients per day there will be approximately 100, 000 more new opportunities to change lifestyle behaviour every year. A staff member engaging in a wellbeing conversation

NHS Grampian Outpatient Clinics • Staff in the Outpatient Departments of Aberdeen Royal Infirmary are signposting patients to appropriate health improvement resources. • These services include support for patients with financial and social issues to help in reducing Health Inequalities.

Grampian needs to change! • • • 22% of adults smoke 41% of adults drink too much (M>21 units & F>14 units) 39% do not meet recommended physical activity levels 70% of men are obese & 29% are morbidly obese 63% of women are obese & 29% are morbidly obese 23% do not eat 5 portions of fruit & veg a day (2008 -2011, Scottish Government, and NHS Grampian Director of Public Health Report 2012)

Client Contact – Who? • Providing information and support on health and wellbeing issues need not be confined to clients • Your colleagues may appreciate your support to tackle a lifestyle issue • There may also be opportunities to signpost members of the public (friends, family, carers) who access your workplace.

e–KSF and Revalidation All staff delivering Me. OC can use the evidence for their e. KSF and for revalidation e. g. HWB 1 – Contribute to promoting health and wellbeing and preventing adverse effects on health and wellbeing. HWB 4 – This dimension is about enabling and empowering people of any age – individuals, families and groups – to address their own health and wellbeing needs. Revalidation NMC – The Code Prioritise People 2. Listen to people and respond to their preferences and concerns; 3. Make sure that people’s physical, social and psychological needs are assessed and responded to; Practice effectively 7. Communicate clearly

Any Questions?