Lecture 12 The Role of System Analyst Friday

Lecture - 12 • The Role of System Analyst Friday, October 30, 2020

The Multifaceted Role The Analyst • The Multifaceted Role of the analyst– Change Agent – Investigator and Monitor – Architect – Psychologist – Salesperson – Motivator, and – Politician

Change Agent • • System may be changed or reoriented People inherently resist the change Excessive change should be handled carefully The analyst may select various styles to introduce change – Persuader to imposer • Persuader when user have a tolerance for change • Imposer when for drastic change

Investigator or Monitor • Why the present system is not work well and what changes will correct the problem – Answer can be found through investigation • To undertake and successfully complete a project the analyst must monitor the program in relation to time • Time is important because– Implementation delay may increase cost

Architect • Similar to building planning • The analyst role as a liaison between – User’s logical design requirement and the detailed physical system design • The analyst creates the detailed physical system design – Abstract ideas to details physical design

Psychologist • As a psychologist the analyst Reaches people, Interpret thought, Assesses behavior, and Draw conclusion

Salesperson • Selling change can be crucial as initiating change • Through oral presentation

Motivator • System acceptance is done through – User participation in its development – Effective user training, and – Proper motivation • The analyst role as a motivator is obvious during first few weeks after implementation

Politician • Analyst tries to calm down all parties involved • Diplomacy and assurance can improve acceptance • Politician support his/her constituency • Analyst presents their thinking and tries to achieve their goal