KPO Solution Oil Gas Industry Case Study Zeta

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KPO Solution Oil & Gas Industry

KPO Solution Oil & Gas Industry

Case Study- Zeta Softech Digitization Our solution Our methodology Zeta advantage Case study –

Case Study- Zeta Softech Digitization Our solution Our methodology Zeta advantage Case study – ›Oil & Gas digitization project

Zeta Softech Data Solution Offering End to end back office support ›Scanning ›Categorization ›Indexing

Zeta Softech Data Solution Offering End to end back office support ›Scanning ›Categorization ›Indexing ›Form filling Data processing specialists ›Oil & Gas log well data and GIS ›Legal ›Medical ›Business

Zeta Softech - Methodology Documents Received Categorized & Prepared Copies With Faint Ink Separated

Zeta Softech - Methodology Documents Received Categorized & Prepared Copies With Faint Ink Separated Documents Indexed To Matter/Case Scanned & Bundled Back Data Entry Scanned Documents Received In Shared Drive Documents Categorized By Type Into Storage QC Reports Customer OK Stored Files Into Archives/Se nt Back

Zeta Advantage- Depth Of Experience Robust experience with Data Entry › › Deep expertise

Zeta Advantage- Depth Of Experience Robust experience with Data Entry › › Deep expertise in managing large data entry projects Established global clientele 200+ Staff Established in 2000 with 10+ years of experience 24*7 operations ISO 9001 -2008 Certified Technically strong staff › Handled diverse data types • Graphs, Maps, Surveys • Oil & Gas Technical • Medical & Legal › Average typing speeds of 40 wpm › Extremely low attrition rate as compared to industry

Zeta Advantage – Quality Focus on quality imbibed in company’s DNA › In-house Management

Zeta Advantage – Quality Focus on quality imbibed in company’s DNA › In-house Management Information System (MIS) �We track and monitor Productivity/Quality based on your business need �We leverage your existing software reporting capabilities to ensure automatic updates › Lean Six Sigma �Micro Level Documentation �Detailed Quality Templates/ Calibration & Quality Analytics �Robust Sample Sizes & Stable Feedback/Corrective Procedures

Zeta Advantage – World class facilities Excellent Infrastructure

Zeta Advantage – World class facilities Excellent Infrastructure

Zeta Advantage- IT Infrastructure

Zeta Advantage- IT Infrastructure

Zeta Advantage – Skilled Staff Data Entry -109 Categorization -17 Audit -12 Document Preparation

Zeta Advantage – Skilled Staff Data Entry -109 Categorization -17 Audit -12 Document Preparation -22 Document Production -15 Support & Management -17

Zeta Advantage – Information Security Technological Measures ›Access Controls -Premises Thumb access cards ›

Zeta Advantage – Information Security Technological Measures ›Access Controls -Premises Thumb access cards › CCTV › Access Controls -Data Internet & email restricted access Removable drives disabled Recording devices controlled Printing disabled › Secured VPN Tunnel (3 DES Encrypted) for server connectivity › Secure FTP server with a confidential login › Desktop monitoring software › Firewall › Diversity, Redundancy & Disaster Recovery Planning Link infrastructure Robust backup regime

Zeta Advantage – Information Security Administrative measures › 24*7 guarded facility › All staff

Zeta Advantage – Information Security Administrative measures › 24*7 guarded facility › All staff trained on information security • Users only entitled to use their own specific log-in details • Hard-to-guess and frequently changed passwords • Desktop locking features › Regular audits Record keeping measures › Robust information security policy › Internet & email usage policy › Link uptime log › Virus attack/Breach log › Desktop monitoring log › CCTV log › Access system uptime log

Case Study –Oil & Gas Digitization Zeta Softech Data Management Process Workflows – Running

Case Study –Oil & Gas Digitization Zeta Softech Data Management Process Workflows – Running For The Last 6 Years, 200+ Staff Scanned Tiff Images Received By Data Managers Images Collated & Input Into PDF Tracking Sheet Separate, Spread Out Images & Data Consolidated Into One PDF, Final Output PDF checked For Accuracy Images Fed Back In – Analog Converted To Digital – Values Input End Images Quality Checked – Both For Accuracy Of Markup & Accuracy Of Values Images Printed Out & Manually Cross Checked Using Set Parameters, Marked As Per Instructions

Case Study – Oil & Gas Digitization Sample raw graphical data to be digitized

Case Study – Oil & Gas Digitization Sample raw graphical data to be digitized

Case Study- Oil & gas Digitization Rapid Quality Performance Improvement 6 5 5 5

Case Study- Oil & gas Digitization Rapid Quality Performance Improvement 6 5 5 5 4 3. 69 3. 67 3 3 3 2. 99 2. 4 2. 3 2 2 2 1. 49 1. 36 1. 33 1 0. 710000001 REDO % JULY 09 -SEP 09 APR 09 -JUN 09 OCT 08 -DEC 08 JULY 08 -SEP 08 APR 08 -JUN 08 JAN 08 -MAR 08 JULY 07 -SEP 07 APR 07 -JUN 07 JAN 07 -MAR 07 OCT 06 -DEC 06 JULY 06 -SEP 06 OCT 07 -DEC 07 TARGET JAN 09 -MAR 09 0. 380000002 0. 26 0. 310000002 0. 27 APR 06 -JUN 06 0

Case Study – Oil & Gas Digitization Export footage –Consistently exceeded target set by

Case Study – Oil & Gas Digitization Export footage –Consistently exceeded target set by client 90 80 70 60 65 66 68 68 70 70 72 72 72 65 50 40 30 20 10 0 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 TARGET EXPORT

Questions & Contacts Ms. Malathi Swaminath – MD/CEO Malathi@zetasoftech. com Zeta Softech Pvt. Ltd.

Questions & Contacts Ms. Malathi Swaminath – MD/CEO [email protected] com Zeta Softech Pvt. Ltd. 105, IT Tower, Parsodi, Nagpur – 440 022 India Phone: +91 -712 -2249801/2240594 www. zetasoftech. com