KPO Solution Oil Gas Industry Case Study Zeta

KPO Solution Oil & Gas Industry

Case Study- Zeta Softech Digitization Our solution Our methodology Zeta advantage Case study – ›Oil & Gas digitization project

Zeta Softech Data Solution Offering End to end back office support ›Scanning ›Categorization ›Indexing ›Form filling Data processing specialists ›Oil & Gas log well data and GIS ›Legal ›Medical ›Business

Zeta Softech - Methodology Documents Received Categorized & Prepared Copies With Faint Ink Separated Documents Indexed To Matter/Case Scanned & Bundled Back Data Entry Scanned Documents Received In Shared Drive Documents Categorized By Type Into Storage QC Reports Customer OK Stored Files Into Archives/Se nt Back

Zeta Advantage- Depth Of Experience Robust experience with Data Entry › › Deep expertise in managing large data entry projects Established global clientele 200+ Staff Established in 2000 with 10+ years of experience 24*7 operations ISO 9001 -2008 Certified Technically strong staff › Handled diverse data types • Graphs, Maps, Surveys • Oil & Gas Technical • Medical & Legal › Average typing speeds of 40 wpm › Extremely low attrition rate as compared to industry

Zeta Advantage – Quality Focus on quality imbibed in company’s DNA › In-house Management Information System (MIS) �We track and monitor Productivity/Quality based on your business need �We leverage your existing software reporting capabilities to ensure automatic updates › Lean Six Sigma �Micro Level Documentation �Detailed Quality Templates/ Calibration & Quality Analytics �Robust Sample Sizes & Stable Feedback/Corrective Procedures

Zeta Advantage – World class facilities Excellent Infrastructure

Zeta Advantage- IT Infrastructure

Zeta Advantage – Skilled Staff Data Entry -109 Categorization -17 Audit -12 Document Preparation -22 Document Production -15 Support & Management -17

Zeta Advantage – Information Security Technological Measures ›Access Controls -Premises Thumb access cards › CCTV › Access Controls -Data Internet & email restricted access Removable drives disabled Recording devices controlled Printing disabled › Secured VPN Tunnel (3 DES Encrypted) for server connectivity › Secure FTP server with a confidential login › Desktop monitoring software › Firewall › Diversity, Redundancy & Disaster Recovery Planning Link infrastructure Robust backup regime

Zeta Advantage – Information Security Administrative measures › 24*7 guarded facility › All staff trained on information security • Users only entitled to use their own specific log-in details • Hard-to-guess and frequently changed passwords • Desktop locking features › Regular audits Record keeping measures › Robust information security policy › Internet & email usage policy › Link uptime log › Virus attack/Breach log › Desktop monitoring log › CCTV log › Access system uptime log

Case Study –Oil & Gas Digitization Zeta Softech Data Management Process Workflows – Running For The Last 6 Years, 200+ Staff Scanned Tiff Images Received By Data Managers Images Collated & Input Into PDF Tracking Sheet Separate, Spread Out Images & Data Consolidated Into One PDF, Final Output PDF checked For Accuracy Images Fed Back In – Analog Converted To Digital – Values Input End Images Quality Checked – Both For Accuracy Of Markup & Accuracy Of Values Images Printed Out & Manually Cross Checked Using Set Parameters, Marked As Per Instructions

Case Study – Oil & Gas Digitization Sample raw graphical data to be digitized

Case Study- Oil & gas Digitization Rapid Quality Performance Improvement 6 5 5 5 4 3. 69 3. 67 3 3 3 2. 99 2. 4 2. 3 2 2 2 1. 49 1. 36 1. 33 1 0. 710000001 REDO % JULY 09 -SEP 09 APR 09 -JUN 09 OCT 08 -DEC 08 JULY 08 -SEP 08 APR 08 -JUN 08 JAN 08 -MAR 08 JULY 07 -SEP 07 APR 07 -JUN 07 JAN 07 -MAR 07 OCT 06 -DEC 06 JULY 06 -SEP 06 OCT 07 -DEC 07 TARGET JAN 09 -MAR 09 0. 380000002 0. 26 0. 310000002 0. 27 APR 06 -JUN 06 0

Case Study – Oil & Gas Digitization Export footage –Consistently exceeded target set by client 90 80 70 60 65 66 68 68 70 70 72 72 72 65 50 40 30 20 10 0 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 TARGET EXPORT

Questions & Contacts Ms. Malathi Swaminath – MD/CEO Malathi@zetasoftech. com Zeta Softech Pvt. Ltd. 105, IT Tower, Parsodi, Nagpur – 440 022 India Phone: +91 -712 -2249801/2240594 www. zetasoftech. com