Kotler’s Five Product Levels Model Template Kotler changed the way marketing was viewed by contending that it was not a singular department, separated from all the others, but that marketing as an activity was an organization-wide responsibility. He asserts that the definition of a product goes far beyond being a physical object or a service. • Potential Product - All augmentations and improvements the product might experience in the future. • Augmented Product – Any product variations or extra features that might help differentiate the product from its competitors • Expected Product - Additional features that the customer might expect. • Generic Product - A basic version of the product made up of only those features necessary for it to function. • Core Benefit - Basic need or want that the customer satisfies when they buy the product. Want more tools and templates? Visit https: //upboard. io/
Join the up. BOARD Community to instantly find, customize or create your own business processes including: • Interactive online templates • Full business processes • Dashboards & analytics • Team collaboration tools Want more tools and templates? Visit https: //upboard. io/