KANSAS CITY MO PARKING ENFORCEMENT MANAGEMENT SERVICES TRANSPORTATION

KANSAS CITY, MO PARKING ENFORCEMENT MANAGEMENT SERVICES TRANSPORTATION & INFRASTRUCTURE COMMITTEE NOVEMBER 30, 2017

LAZ PARKING “ It’s not what we do, it’s the way we do it. ” -Michael Harth, Chief Culture Officer & Co. Founder THE LAZ DIFFERENCE With the most experienced team of government parking professionals, you have the confidence of knowing that your parking asset is managed by a team dedicated to exceptional service and accountability. Our turnkey solutions are designed to reduce operating expenses, increase revenues and enhance the customer experience. LAZ is uniquely qualified to manage all of your parking and transportation needs. LAZ Parking 2

Meet The Team Tony Di. Paolo Senior Vice President LAZ Parking Midwest Rob Maroney Vice President Government Services Justin Donaldson Director of Operations Jordan Ratu Transition Support Business Operations Keshanna Scott Transition Support Training and Development Brian Clifton Owner, Image Staffing LAZ Parking 3

Company Overview LAZ Parking, founded in 1981, is the second largest and fastest growing parking company in the country. Midwest Regional Facts • 285+ Locations • 1, 385+ Employees Regional Office 33 W Monroe Street Chicago, IL 60603 LAZ Parking 4

Experience with Similar Projects LAZ Parking 5

Parking Enforcement Experience Examples: • Ohio State University – 36, 000 Spaces • Chicago Parking Meters – 36, 000 Spaces • New York City Housing Authority – 20, 000 Spaces • Kennesaw State University – 20, 000 Spaces • Metropolitan Transit Authority – 16, 600 Spaces • Norwalk, CT – 3, 763 Spaces LAZ Parking 6

SERVICE OVERVIEW

Scope of Services Overview: LAZ will provide parking enforcement and parking meter management throughout the Kansas City Streetcar Transportation Development District Services Include: • Parking Enforcement and Citation Issuance • Enforcement Hours 6: 00 a. m. – 8: 00 p. m. Mon-Fri; 9: 00 a. m. – 7: 00 p. m. Sat • Personnel Management and Training • Customer Service and Complaint Resolution • Parking Meter Maintenance and Collections • Reporting • Future Technology Deployment Proposed Staffing Plan LAZ Parking Positions Weekly Hours Director of Operations 1 40 HR Admin. / Customer Relations Liaison 1 40 Project Manager – Meters 1 40 Meter Technicians 2 80 Parking Enforcement Supervisor 1 40 Parking Enforcement Agents - Direct 3 120 Parking Enforcement Agents – Third Party 3 90 8

Contract Summary • Contract Commences on January 1, 2018 • Fixed Fee Management Agreement – No Incentive or Revenue Share • Dedicated Professional Team • Flexible Schedules to Meet Downtown Business Demands • Exceed the City’s HRD Goal of 10% • Includes all Payroll Expenses, Taxes and Benefits • Operating Expenses include Contracted Labor; Vehicle Expenses; Materials and Supplies; Uniforms; IT and Communications; and Administrative Expenses (Insurance, Audit, Legal) LAZ Parking 9

Municipal Parking Consultation LAZ will provide guidance and consultation to the City of Kansas City with respect to parking operations and rate setting; meter technology; municipal code provisions, signage and graphics; parking enforcement; and booting and towing operations at no additional cost. PARTNERS IN PARKING Includes assistance in developing requests for proposals, reviewing bids, coordinating with contractors for implementation and an overall experienced hands-on review of these processes by LAZ in-house subject matter experts. LAZ Parking 10

Chicago Office 33 W Monroe Street Suite 350 Chicago, IL 60603 Tony Di. Paolo THANK YOU! Senior Vice President tdpaolo@lazparking. com 312. 577. 7985 x 1002 www. lazparking. com LAZ Parking 11