Heather Hagan Senior Manager Profile Heather Hagan 1700

Heather Hagan Senior Manager Profile Heather Hagan 1700 Market Street Philadelphia, PA 19103 Phone: +1 215 439 1278 Email: hhagan@deloitte. com Certifications Certificate in Health Care Compliance Certificate in Risk Management Assurance Certified Internal Auditor Heather has extensive experience providing enterprise risk, regulatory compliance and risk remediation, governance and internal audit services to health care organizations. Heather assists clients with the facilitation of enterprise-wide risk initiatives, including responding to significant business and regulatory changes, establishing risk governance models and infrastructures and designing and developing enterprise risk management processes. In addition, Heather frequently presents to Boards and Board-level committees, providing education on health care regulatory compliance emerging issues, enterprise risk management and other topics of interest. Heather also advises client management teams and their Boards on risk-based solutions for optimizing regulatory compliance and internal audit resources and functions. Heather helps clients with the planning, preparation and implementation of changes as a result of regulatory disruptors, most recently the implications of the Medicare Access and Chip Reauthorization Act of 2015 (MACRA). In addition, Heather manages outsourced compliance and internal audit functions and leads regulatory compliance due diligence assessments. Heather is a frequent speaker and author on health care regulatory compliance topics and currently leads Deloitte’s Quarterly Health Care Regulatory Compliance Hot Topics Roundtable webcast discussions. Selected Publications CMS continues push to offer additional Advanced APM options under MACRA, website blog, Reg. Pulse Deloitte, 26 October 2016 CMS locks in January 1, 2017 start date in final rule on new Medicare payment tracks under MACRA, website blog, Reg. Pulse Deloitte, 17 October 2016 Quality of care CIAs: The importance of credentialing and privileging, Compliance Today, HCCA, November 2015 Enterprise Risk Management: What It Is and How It Benefits Health Care Providers, The Health Care Compliance Professional’s Manual, Wolters Kluwer Law & Business, August 2015 1 Planning and Executing Enterprise-wide Compliance Risk Assessments in Health Care Organizations, Compliance Today, HCCA, April 2015 Deloitte Advisory Regulatory Services for Life Sciences and Health Care Copyright © 2016 Deloitte Development LLC. All rights reserved.