DISCHARGE PROCESS FLOWCHART Staging Develop Phone Interview Develop

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DISCHARGE PROCESS FLOWCHART Staging Develop Phone Interview Develop Resource Map to Work From Intake

DISCHARGE PROCESS FLOWCHART Staging Develop Phone Interview Develop Resource Map to Work From Intake Educate Staff on Discharge Procedures Have client sign releases Place exit forms at strategic locations throughout the facility Determine Expectations for Frequency of Contact Determine if interagency data sharing will take place (if any) Review Exit Form with client (Frame the importance of the exit) Develop Resource Folders Develop Client Folders Develop Template Client Contract (Expectations for ongoing contact) Translate HUD Exit Destinations to an inhouse exit form Determine process/timeframe for HMIS data entry at exit Determine additional assessments to complete Create initial Housing Plan Client signs contract for expectations including giving contact information Remind clients of exit forms around the facility Discharge Ongoing Update Housing Plan Routinely Assign most knowledgeable staff person to complete exit form based on understanding of client. Planned or Unplanned Discharge? Conduct an Exit Interview Continue to review Exit Options Enter data into HMIS Remind clients of exit forms around the facility Routine Review of housing plan and exit destinations with staff Monitor Outcomes including discharge destination and engagement Is engagement rate low? Is discharge destination low? Redesign Process Return to Staging, Reevaluate and change engagement process 1. 2. Review discharge destination definitions Review resource availability and allocations