Customer Washerman Manager Owner StartCustomer acquisition Car wash

Customer Washerman Manager Owner Start/Customer acquisition Car wash begins its work. Client base is required. What do you expect from a new car wash to leave the previous one? What do you need to try best at a new car wash? What do you need for customers retaining? What do you need to make new car wash work steady? Work/Service quality The car wash works steady. But washermen begin to wash worse than it used to be at the beginning Development/ Superior competitor A new car wash is opened and mass of clients is leaving your service What quality and service level you will remain a customer? What quality and service level are you going to ensure? What quality and service level will you require from washermen? What quality and service level will satisfy you? What conditions make you leave for a new car wash? What should it be better with? How clients’ outflow will influence on your work? What are you going to do in cause of clients’ outflow to a new car wash? What are you going to require from your staff in cause of clients’ outflow to a new car wash? Crisis: rainy summer All the time it’s raining, the client stream is weak, scope of work and income is unstable. What the car wash could offer you to visit it on a regular basis? What will change in your work attitude in cause of the regular idle time and the reduction of income? What are going to do in cause of low income and work level? What are you going to do or require in these circumstances?