Customer Relationship Development 1 Customer Relationship Process 2

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���������� ��� (Customer Relationship Development) . 1กระบวนการลกคา สมพนธ (Customer Relationship Process). 2กระบวนการสนบสนนลกคา (Customer Support

���������� ��� (Customer Relationship Development) . 1กระบวนการลกคา สมพนธ (Customer Relationship Process). 2กระบวนการสนบสนนลกคา (Customer Support Process). 3กระบวนการพฒนา ลกคา (Customer Development Process) 9/17/2020 Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 1

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����������� (Customer Relationship Development) . 1กระบวนการลกคา สมพนธ 9/17/2020 (Customer Relationship Process) Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 3

����������� (Customer Relationship Development) . 1กระบวนการลกคา สมพนธ 9/17/2020 (Customer Relationship Process) Asst. Prof. Dr.

����������� (Customer Relationship Development) . 1กระบวนการลกคา สมพนธ 9/17/2020 (Customer Relationship Process) Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 5

����������� (Customer Relationship Development) . 2กระบวนการสนบสนนลกคา 9/17/2020 (Customer Support Process) Asst. Prof. Dr. Pattana

����������� (Customer Relationship Development) . 2กระบวนการสนบสนนลกคา 9/17/2020 (Customer Support Process) Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 7

����������� (Customer Relationship Development) . 2กระบวนการสนบสนนลกคา 9/17/2020 (Customer Support Process) Asst. Prof. Dr. Pattana

����������� (Customer Relationship Development) . 2กระบวนการสนบสนนลกคา 9/17/2020 (Customer Support Process) Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 8

���������� ��� (Customer Relationship Development) . 3กระบวนการพฒนา ลกคา (Customer Development Process) ����������� (Suspective Customers’

���������� ��� (Customer Relationship Development) . 3กระบวนการพฒนา ลกคา (Customer Development Process) ����������� (Suspective Customers’ Stage) ��������� (Prospective Customers’ Stage) ����������� (First Time Customers’ Stage ��������� (Repeat Customers’ Stage) ������������ (Usually Customers’ Stage) �������� (Member Customers’ Stage) ������������ (Partner Customers’ Stage) 9/17/2020 Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 9

Relationship Development) ความพงพอใจของลกคา (Customer Satisfactions) ����������� (Customer 9/17/2020 Asst. Prof. Dr. Pattana Sirichotpundit, Ph.

Relationship Development) ความพงพอใจของลกคา (Customer Satisfactions) ����������� (Customer 9/17/2020 Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 11

����������� (Customer Relationship Development) Q&A 9/17/2020 Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 12

����������� (Customer Relationship Development) Q&A 9/17/2020 Asst. Prof. Dr. Pattana Sirichotpundit, Ph. D. 12

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