2019 Diversity Equity Inclusion DEI Pulse Survey Presented
- Slides: 11
2019 Diversity, Equity & Inclusion (DEI) Pulse Survey Presented by Megan Blair Sr. Clinical Information Analyst Customer Performance Metrics & Improvement Quality Department Phillip Lipka Employee Engagement Program Manager Michigan Medicine Human Resources
What is the Many Voices DEI Pulse Survey? • New annual DEI-related Pulse Survey • Administration dates: October 14 to October 25 Why? • DEI is a top priority at Michigan Medicine • Allows for an Engagement check-up 2
Press Ganey vs. Survey Solutions platform Press Ganey: Survey Solutions: • 5 -point rating scale with an N/A option. • 6 -point rating scale with no N/A option. • Online survey available in English, Spanish, French, and Korean. * • English and Spanish online surveys with French and Korean translation guides. • Respondents must click the “SUBMIT” button at the end of the survey for final responses to be captured. * The Faculty survey will only be available in English. • Partial responses captured without clicking “SUBMIT” button at the end of the survey. 3
What’s included in the survey? • Engagement questions from Press Ganey. • Survey will focus on the following DEIrelated domains: • • DEI Communication Respect Teamwork • Net Promoter Scores (NPS) 4
Net Promoter Score (NPS) NPS % Promoters % Detractors NPS will range from -100% to 100% with 100% being the most favorable result. 5
Survey questions 6
Definitions can be accessed from the "Key Terms" hyperlink in the upper right corner of the survey. 7
What else do I need to know? • Employee eligibility file • Work Area Codes (WACs) not being used • Taking the survey • Culture Coaches and DEI Implementation Leads 8
Eligibility requirements 9
Your role • Participation rates • NPS as key metric • Action planning Key information and resources related to the survey are available on the DEI Pulse Survey website: http: //diversity. med. umich. edu/pulse. html 10
Questions Contacts: Megan Blair, Quality, blairml@med. umich. edu Phillip Lipka, Human Resources, plipka@med. umich. edu Patti Andreski, Office for Health Equity & Inclusion, pandresk@med. umich. edu
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- Diversity and inclusion scorecard
- Centre for gender diversity and inclusion statistics
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- Korn ferry d&i maturity model
- Learning objectives for diversity and inclusion training
- Hse diversity equality and inclusion strategy
- Mona talent priority
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