Zoom into Advising Bringing Technology into the Advising
Zoom into Advising: Bringing Technology into the Advising Realm Impacts & Outcomes Danette Ross, Academic Advisor Brian Hinterscher, Director College of Arts and Sciences, Southern Illinois University Edwardsville • Reach a larger number of students at one time • Disseminate information in a broader form through video recorded responses Virtual Advising • Ability for video conferencing, distance advising for transfer and prospective students, group advising, etc. Benefit of Virtual Advising “While perhaps broadly assumed that students prefer face -to-face interactions, academic advisors need to assess the advisees' personality types to choose the variety of interaction opportunities that best fit. For instance, the extroverted type who prefers a face-to-face interaction may appreciate incorporation of technologies such as Skype or Face. Time for engaging with the academic advisor when a physical presence is not possible. ” -- Trudi Gaines “On the institutional side of the FERPA/privacy line, tools such as Interactive video and smartphones permit advisors and students to engage in face-to-face interactions. ” -- George Steele Advisor Feedback “I sent her a Zoom request on June 20 th and we were able to connect with no problems on June 22 nd. She and I discussed the English Education major and Speech Communication Education minor just fine. I was able to use my dual screens to show her information on SIUE’s website, her academic record, and academic worksheets. She and I discussed this information for approximately 35 minutes with ease. She was able to ask specific questions and get answers immediately. I also sent her information beforehand for the English Education program. She was able to view me and I was able to see her with no issues. Everything was clear in viewing and we both heard each other well. She and I never had any disconnections during this zoom meeting. I enjoyed using Zoom and would love to use this more as a tool in my office. ” --Nancy WIlson Screen Sharing Challenge of Virtual Advising “The biggest limit to technology’s value is that student’s cannot have a relationship with a computer, no matter how much information the computer has available. ” “If we allow technology to replace human advising, we will see a growth in the number of people who have college degrees but can’t translate any of those skills or knowledge into the workforce. ” -- Charlie Nutt Gaines, T. (2014), Technology and Academic Advising: Student Usage and Preferences. NACADA Journal: 2014, Vol. 34, No. 1, pp. 43 -49. Nutt, C. (2016, August 9), Straddle the Line: The Opportunities and Dangers of Technology in Advising. Retrieved from https: //evolllution. com/technology/tech-tools-and-resources/straddle-the-line-the-opportunities-and-dangers-of-technology-in-advising/. Steele, G. (2014). Intentional Use of Technology for Academic Advising. NACADA Clearinghouse Resource Web site: http: //www. nacada. ksu. edu/Resources/Clearinghouse/View-Articles/Intentional-use-of-technology-for-academic-advising. aspx. Wilson, N, personal communication, October 3, 2017,
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