YOUR FEEDBACK TDW 12 USER FEEDBACK SURVEY A
YOUR FEEDBACK TDW 12 – USER FEEDBACK SURVEY
A. COMMON DATA ISSUES • Slow internet speed / constant dropouts • Takes long time to sync and upload attachments • Issues related to Logsheet • Errors in logsheet after entering • Fixing errors time consuming • Incomplete logsheet / missing pages • Logsheet not attached on T 2 for verification • Issues with Data validation • Unable to validate if i. FIMIS data imported into T 2 • Data validation time consuming
A. Common Issues: Suggestions • Regular communication with SPC and Users of T 2 • SPC to check on all T 2 users on issues faced on a quarterly basis to avoid practical issues and update Tufman 2 accordingly and more user friendly where possible. • SPC should advice on what to do when the error of logging in to Tufman 2. • If possible email all Observer name and their respective codes • Logsheet • SPC format need to be revised • Data validation • Data Validation should be for responsible countries to which vessels are licensed to, while SPC could only provide a reminder to notice for parties to validate timely. • Remove or delete the i. FIMS trip and just enter into T 2 using Logsheet so that it can appear in Dorado reporting
B. DATA SHARING 57% Responded NO They either have access to all the data they need from T 2 • Some countries (e. g. Fiji) data unavailable • Vessels do not send the required data 43% Responded YES They need some data both flagged or coastal state but are not able to access
B. Suggestions • Better communication between member countries facilitated by SPC • Agreement with the heads of Fisheries with member countries specifically, on data sharing. • Penalties • Some form of penalty for not sharing data
C. CHARTER ARRANGEMENTS Did your country charter vessels from other nations (i. e. flagged by other countries) in 2017? 60. 00% 50. 00% 40. 00% Responses 30. 00% 20. 00% 10. 00% Yes No Don't know
C. CHARTER ARRANGEMENTS If yes, did you submit a list of your chartered vessels to the WCPFC before 31 st December 2016 (i. e. the deadline) ? 50. 00% 45. 00% 40. 00% 35. 00% 30. 00% 25. 00% Responses 20. 00% 15. 00% 10. 00% 5. 00% 0. 00% Yes No Don't know
C. CHARTER ARRANGEMENTS Does your country plan to charter vessels in 2018 or 2019? 60. 00% 50. 00% 40. 00% 30. 00% Responses 20. 00% 10. 00% Yes No Don't know
C. CHARTER ARRANGEMENTS Do you know of any conflicts with other countries chartering the same vessel/s in the same period? 60. 00% 50. 00% 40. 00% 30. 00% Responses 20. 00% 10. 00% Yes No Don't know
D. DORADO 15. How long have you been using Dorado? 45. 00% 40. 00% 35. 00% 30. 00% 25. 00% 20. 00% 15. 00% 10. 00% 5. 00% 0. 00% Not yet using 1 year 2 years 3 years 4 years or more
D. DORADO 16. How often do you log into DORADO? 35. 00% 30. 00% 25. 00% 20. 00% 15. 00% 10. 00% 5. 00% 0. 00% Daily Weekly Monthly Once a year Never
17. Features or functions participants use the most • Functions • Use for Part 1 Reporting function • Catch and effort geographic function • Tuna catch and effort • Features • Position Report monthly summary • Vessel cost and catch to generate monthly fuel subsidy • National catch estimates
18. Features or functions participants like the most • Functions • Use for Part 1 Reporting function • Catch and effort geographic function • Tuna catch and effort • Features • Position Report monthly summary • Vessel cost and catch to generate monthly fuel subsidy • National catch estimates • ALL features • Long line recon
19. Features or function participated would like improved or added • Function to report on transshipment data • The Mapping • Overlaps and repetition needs further cleaning • Search button • Field for validation in reporting to see how many countries have shared data • Chart on more reports
20. Actions that takes the longest time to complete Which action takes you the longest time to complete? 35. 00% 30. 00% 25. 00% 20. 00% 15. 00% 10. 00% 5. 00% 0. 00% Finding reports Filling the Checking the Do any math Exporting to Filtering the Creating data Creating Other (please right data with the data the right data table visualization summaries / specify) parameters format (charts, aggregating map. . . ) the data
21. Actions need less time consuming • Finding reports and checking data • Exporting to right format • Creating summaries • Math with data, filtering data table • Error fixing
22. Actions need the most improvement • Creating summaries • Data visualization (graphs, maps, etc) • Checking data and finding reports • Filtering data tables • Addressing fix or errors in logsheets
E. GENERAL FEEDBACK 23. What participants like most or least about TUFMAN 2 • Most Like • Easy to use • Web-based so you can access from anywhere anytime • Lets you know where errors are • Easy to find information and do validations • Least Like • Slow internet and server errors • Takes long time to load • Some errors take long time to fix
24. What participants like most or least about TAILS • Most Like • Helps in artisanal data collection • Web-based so you can access from anywhere anytime • Paperless auto-calculations • Faster process of getting artisanal data to Tufman 2 • Least Like • Slow internet and server errors • Too slow for port sampling • Some errors take long time to fix
25. Usefulness of SLACK How useful is the helpdesk support received through SLACK? 100. 00% 90. 00% 80. 00% 70. 00% 60. 00% 50. 00% 40. 00% 30. 00% 20. 00% 10. 00% Very useful Useful Average Not useful at all
26. Suggestions on improvement • Make regular visit to countries • Train countries to handle some errors by themselves
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