Your Dell Account Team Daily Account Management Elise Cox ‘B’ Account Mgr 800. 456. 3355 x 7283859 elise_cox@dell. com Enterprise Systems Expertise Noel Chavez 1 S&P Sales Rep 800. 456. 3355 x 7288697 johan_vandermeer@dell. com Douglas Lowden Juan Flores 800. 456. 3355 x 7241006 800. 671. 3355 x 7244665 juan_flores@dell. com douglas_lowden@dell. com General assistance Product quotations Order status Escalations Johan Vandermeer Technical Sales Rep 800. 456. 3355 x 7249363 noel_chavez@dell. com Warranty/Asset Recovery • • Software & Peripherals Expertise • Provides roadmap updates for server, storage, switches • Pre-sales technical support • On-site architecture assistance DELL CONFIDENTAL Networking Specialist Services & Support Expertise Other Services Douglas Lowden Employee Purchase Services Account Mgr 800. 456. 3355 x 7241006 douglas_lowden@dell. com Customer Care 877 -671 -3355 Option 3 Technical Support Joshua Osborne MS Open Licensing Rep 800. 456. 3355 x 7247144 joshua_osborne@dell. com 877 -671 -3355 Option 2 Client Gold 1. 866. 876. Dell Ent. Gold 1. 800. 945. Dell • 3 rd party software and peripherals • Dell branded peripherals • Dell Printers • Licensing • Professional Services • Enterprise Services • General technical support • Customer services www. dell. com/epp 1. 800. 695. 8133 Option 2 Tanner Ferguson Dell Financial Services 800. 456. 3355 x 7280289 tanner_ferguson@dell. com Walt Tibbitts Custom Factory Integration 800. 456. 3355 x 7230876 walt_tibbitts@dell. com • Employee programs • Discounted systems for home use