Xerox Analyst Training Level 1 Agenda Prerequisites to

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Xerox Analyst Training Level 1

Xerox Analyst Training Level 1

Agenda • Prerequisites to install Paper. Cut • Application Server installation • Paper. Cut

Agenda • Prerequisites to install Paper. Cut • Application Server installation • Paper. Cut license file installation • Xerox MFD Embedded installation • Follow Me Print configuration • Secondary Print Provider install • Generating and scheduling reports • Troubleshooting and Support Request

Requirements for Training: • Desktop/Laptop or Server • Paper. Cut MF Systems Requirements •

Requirements for Training: • Desktop/Laptop or Server • Paper. Cut MF Systems Requirements • Paper. Cut Server Sizing Guide • Download Paper. Cut Software v 15. 3 (Build 34230) – Release History • Paper. Cut MF for Windows Servers • Paper. Cut MF for Mac OS X (Universal) • Paper. Cut MF for Linux Servers (i 686) • Paper. Cut MF for Linux Servers (x 64) • Paper. Cut MF for Novell OES 2 and 11 Linux (x 64) • Paper. Cut MF - User Manual (PDF) • Embedded Documents • Paper. Cut MF - Xerox Secure Access Manual (PDF) • Paper. Cut MF - Xerox Secure Access EIP 1. 5+ Manual (PDF) • Paper. Cut MF - Xerox Network Accounting Manual (PDF)

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install 4 Set Admin 5 Set Organization 6 Set Cost per Page 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install 4 Set Admin 5 Set Organization 6 Set Cost per Page 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install 3 4 Set Admin 5 Set Organization 6 Set Cost per Page 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 1 2 Select Components 3

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 1 2 Select Components 3 Install 4 Set Admin 3 5 Set Organization 6 Set Cost per Page 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 Install 4 Set Admin 5 Set Organization 6 Set Cost per Page 2 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 2

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 2 Install 4 Set Admin 5 Set Organization 6 Set Cost per Page 6 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 2

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 Select Components 3 2 Install 3 Set Admin 4 4 Set Organization 5 6 Set Cost per Page 7 7 Import Users from AD 8 Done

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 1 Select Components 3

Paper. Cut MF Installation Steps (Windows) 1 Run Setup 2 1 Select Components 3 Install 4 Set Admin 8 5 Set Organization 6 Set Cost per Page 7 Import Users from AD 8 Done 8

Client Deployment • Windows • Zero Configuration • Access the client software via the

Client Deployment • Windows • Zero Configuration • Access the client software via the network by browsing to \<server>PCClient • Local-Client-Install • Deploy using MSI package • Mac • Local Install using Launch. D • Linux • Requires Java 8. 0+ • Zero Configuration • Access the client software via the network by browsing to smb: //<server>/PCClient

Find Me Printing Configuration • Virtual Queue Setup • • Navigate to “Printers”; then

Find Me Printing Configuration • Virtual Queue Setup • • Navigate to “Printers”; then select Find Me Queue to be configured In “Configuration” change the “Queue type” option to “This is a virtual queue (jobs will be forwarded to a different queue)” • Select print queues for “Job Redirection Settings” • Select “Enable Hold/Release Queue”

Find Me Printing Configuration • Device Setup • • Scroll down the summary tab

Find Me Printing Configuration • Device Setup • • Scroll down the summary tab to the External Device Settings section and select “Enable print release”. Under “Displays jobs for release from the selected queues” select the “virtual queue”. • • • Select “Enable Find Me Printing” On the “When released”, jobs print on: drop down choose “A single Queue” (the default) On the “Select the queue to release to” drop down choose the print queue associated with the device.

Creating Reports • Go to Reports tab • Select desire report type and format

Creating Reports • Go to Reports tab • Select desire report type and format • Ad-hoc Report

Installing License • Login to Paper. Cut MF • Go to “About” tab •

Installing License • Login to Paper. Cut MF • Go to “About” tab • Scroll down to “Register” section

Embedded Installation (EIP 1. 5+) Requirements: • Network accounting: • Requires Xerox Network Accounting

Embedded Installation (EIP 1. 5+) Requirements: • Network accounting: • Requires Xerox Network Accounting Module installed/enabled with offbox authentication feature included. (Network Accounting is also known as JBA or Job-based accounting. ) • Xerox Secure access: • Requires Xerox Network Accounting Module installed/enabled. • Xerox devices must support Xerox Secure Access and EIP.

Embedded Installation (EIP 1. 5+) • Enable the HTTPS/SSL protocol • Navigate to “Properties”

Embedded Installation (EIP 1. 5+) • Enable the HTTPS/SSL protocol • Navigate to “Properties” -> “Security” -> “Certificates ” -> “Security Certificates”

Embedded Installation (EIP 1. 5+) • Navigate to “Properties” -> “Connectivity” -> “Setup” ->

Embedded Installation (EIP 1. 5+) • Navigate to “Properties” -> “Connectivity” -> “Setup” -> “HTTP” -> “Edit” • Enable the "Force Traffic over SSL" -> “Yes (All HTTP request will be switched to HTTPS)” option.

Embedded Installation (EIP 1. 5+) • Enable SNMP v 1/v 2 c protocolst. •

Embedded Installation (EIP 1. 5+) • Enable SNMP v 1/v 2 c protocolst. • Navigate to “Properties” -> “Connectivity” -> “Setup” -> “SNMP” -> “Edit”.

Embedded Installation (EIP 1. 5+) • Edit the “SNMP v 1/v 2 c properties”.

Embedded Installation (EIP 1. 5+) • Edit the “SNMP v 1/v 2 c properties”. • Verify the Community Names are correct and modify if required.

Embedded Installation (EIP 1. 5+) • Create/setup the Xerox device in Paper. Cut admin

Embedded Installation (EIP 1. 5+) • Create/setup the Xerox device in Paper. Cut admin interface. • Log in to the Paper. Cut administration interface using a web browser (e. g. http: //<papercutserver>: 9191/admin). • Navigate to the “Devices” tab. • Click “Create Device” action from the left. • Select the "Xerox (Secure Access EIP 1. 5+)" device type and enter the information. • Device Name • Hostname/IPAddress • Username: admin • Administrator Password: 1111 • Select Function(s) • Click “Ok”

Embedded Installation (EIP 1. 5+) • Enable “Login/Permissions/Accounting” -> “Login Methods”. • Navigate to

Embedded Installation (EIP 1. 5+) • Enable “Login/Permissions/Accounting” -> “Login Methods”. • Navigate to “Properties” -> “Login/Permissions/Accounting” -> “Login Methods”.

Embedded Installation (EIP 1. 5+) • Click on “Xerox Secure Access Setup” -> “Edit”.

Embedded Installation (EIP 1. 5+) • Click on “Xerox Secure Access Setup” -> “Edit”. • Click on “Manually Override Settings” Button. • Verify that the correct Paper. Cut Server IP Address: Port and Path is listed. • Change “Device Login Methods” to “Xerox Secure Access + alternate on-screen authentication method ”. • Change “Accounting Information” to “Automatically apply Accounting Codes from the server to YES ”

Embedded Installation (EIP 1. 5+) • Go to User Permissions Roles- > “Edit” ->

Embedded Installation (EIP 1. 5+) • Go to User Permissions Roles- > “Edit” -> Non-logged in Users -> “Edit” -> Services and Tools to change the “Services Pathway” settings to “Locked”. This locks access to the copier functions unless the user is logged in.

Embedded Installation (EIP 1. 5+) • Navigate to “Properties” -> “Login/Permissions/Accounting” -> “Accounting Methods”

Embedded Installation (EIP 1. 5+) • Navigate to “Properties” -> “Login/Permissions/Accounting” -> “Accounting Methods” -> “Edit”

Embedded Installation (EIP 1. 5+) • Navigate to “Properties” -> “General Setup” -> “Extensible

Embedded Installation (EIP 1. 5+) • Navigate to “Properties” -> “General Setup” -> “Extensible Service Setup”. • Verify that the “Extensive Service Browser” is enabled.

Embedded Installation (EIP 1. 5+) • Verify that the “Extensible Service Registration”, “User Interface

Embedded Installation (EIP 1. 5+) • Verify that the “Extensible Service Registration”, “User Interface Configuration” and “Xerox Secure Access” items are enabled.

Embedded Installation (EIP 1. 5+) • Important: As a final step, create a Xerox

Embedded Installation (EIP 1. 5+) • Important: As a final step, create a Xerox and Paper. Cut admin user that will be used by techs to have admin access to the machines. Login to the Xerox web interface >> click on the “ Properties” tab >> on the left side menu click on “Login/Permission/Accounting” >> click on “Device User Database” >> click on “Add New User” and make sure all the roles are checked. Create the same user in Paper. Cut as an internal user.

Testing Installation • Testing for an Education or Small/Medium Enterprise Installation: • Print a

Testing Installation • Testing for an Education or Small/Medium Enterprise Installation: • Print a test document such as a web page or basic document. • Navigate to the printer section and select the Print Log tab. • Navigate to the Printers → Print Log tab. • Your print job should now be listed in the log. • Your user account should also be charged an appropriate amount. • Testing for a Professional (Client Billing) Installation: • Log into the admin interface after completing the configuration wizard. • Under the Users section, locate and click on your test user account. The quick find feature may assist here. • Ensure that the user has the Account Selection option set to Show the advanced account selection popup.

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 Install

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 Install 4 Update print-provider. conf 5 Done

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 Install

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 Install 4 Update Print-Provider. conf 5 Done

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 Install

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 Install 4 Update Print-Provider. conf 5 Done 3

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 4

Installing Additional Secondary Print Providers (Windows) 1 Run Setup 2 Select Components 3 4 5 Install Update Print-Provider. conf Done

Installing Additional Secondary Print Providers (Windows) 1 Run setup 2 1 Select components 3

Installing Additional Secondary Print Providers (Windows) 1 Run setup 2 1 Select components 3 Install 4 Update print-provider. conf 5 Done 8 8

Configuring LDAP Authentication

Configuring LDAP Authentication

External Database • When should I run Paper. Cut on an External Database? •

External Database • When should I run Paper. Cut on an External Database? • Supported Databases • Paper. Cut Software International Pty Ltd supports the following external databases out-of-the-box: • Microsoft SQL Server 2000/2005/2008/2012/2014 (either 32 or 64 bit) • Microsoft SQL Express 2005/2008/2012/2014 (free from Microsoft) • Postgre. SQL 7. 1+ (a free open source database) • My. SQL 5. 5+ (a free open source database) • Oracle 9. 2+ (including the free Oracle Express Edition).

Internal Users • Enabling Interanl Users • Log in to the Paper. Cut administration

Internal Users • Enabling Interanl Users • Log in to the Paper. Cut administration interface using a web browser (e. g. http: //<papercutserver>: 9191/admin). • Navigate to the “Options” tab, then “User/Groups Sync” and scroll down • Printing Solutions for Guests and Anonymous users • Batch Internal User Import and Update • Resetting an Internal Users Password • How/where are the "internal user" passwords stored?

Known Issues with Recent Releases • Xerox JBA/XSA Onboard • Xerox Secure Access EIP

Known Issues with Recent Releases • Xerox JBA/XSA Onboard • Xerox Secure Access EIP 1. 5+ Embedded App

Support Ticket Submission to ecoprint. Q • ecoprint. Q Support E-Mail – support@ecoprintq. com

Support Ticket Submission to ecoprint. Q • ecoprint. Q Support E-Mail – [email protected] com • ecoprint. Q Support Number – 1 -800 -236 -8499 ext 103 • ecoprint. Q Support Web Portal – http: //support. ecoprintq. com • Submit new tickets • Check the status of open tickets

Reference Guide for Ticket Submission

Reference Guide for Ticket Submission

Reference Guide for Ticket Submission • Screenshots/Movies - Of copier or troublesome issue •

Reference Guide for Ticket Submission • Screenshots/Movies - Of copier or troublesome issue • App Server Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. In. NG • Print Provider Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. In. The. Print. Provider • User Client Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. In. The. User. Client • Web Print Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. In. Web. Print • Release Station Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. In. The. Release. Station • Device Debug Logs - http: //www. papercut. com/kb/Category/Debugging • OS Spool Files - http: //www. papercut. com/kb/Main/Capturing. AWindows. Spool. File • Paper. Cut Job Log - Screenshot of the job log • CUPS Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. CUPS • IOS Debug - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. In. The. IOSProvider • AD Debug Output - http: //www. papercut. com/kb/Main/Debugging. User. Dir. AD • Google Cloud Print (GCP) Debug - Check the ‘Enable detailed logging for Google Cloud Print’ box under Options → Advanced → Diagnostics

Useful Links • Paper. Cut’s Release History - http: //www. papercut. com/products/mf/release-history • Paper.

Useful Links • Paper. Cut’s Release History - http: //www. papercut. com/products/mf/release-history • Paper. Cut’s Knowledge Base - http: //www. papercut-mf. com/support • Paper. Cut’s Live Demo – http: //demo. papercut. com • Paper. Cut’s Live Demo by MFD Brand - http: //www. papercut. com/live-demo/list • Paper. Cut’s You. Tube Channel - http: //www. youtube. com/user/Paper. Cut. Software/videos • Common Integrated Scanning Questions: http: //www. papercut. com/kb/Main/Common. Intergrated. Scanningquestions • Common Scalability Questions - http: //www. papercut. com/kb/Main/Common. Scalability. Questions • Common Security Questions - http: //www. papercut. com/kb/Main/Common. Security. Questions • Common Site Server Questions - http: //www. papercut. com/kb/Main/Common. Site. Server. Questions • Common Global Print Driver Questions - http: //www. papercut. com/kb/Main/Common. Global. Print. Driver. Questions • Common Web Print Questions - http: //www. papercut. com/kb/Main/Common. Web. Print. Issues • Common i. Pad Printing Questions - http: //www. papercut. com/kb/Main/Common. IPad. Print. Questions • Common Google Cloud Print Questions - http: //www. papercut. com/kb/Main/Google. Cloud. Print. Common. Questions • Common Mac Printing Questions - http: //www. papercut. com/kb/Main/Common. Mac. Printing. Issues • Common Card Reader Questions - http: //www. papercut. com/kb/Main/Common. Questions. About. Card. Readers • Enabling Debug Logging - http: //www. papercut. com/kb/Main/How. To. Enable. Debug. Logging • Paper. Cut from the Command Line - http: //www. papercut. com/products/ng/manual/apdx-tools. html • Paper. Cut Tips and Tricks - http: //www. papercut. com/kb/Category/Tips. And. Tricks