Workplace Violence Active Shooter Preparedness Image Courtesy of

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Workplace Violence Active Shooter Preparedness Image Courtesy of Department of Homeland Security Active Shooter

Workplace Violence Active Shooter Preparedness Image Courtesy of Department of Homeland Security Active Shooter How to Respond, www. dhs. gov.

Agenda q Workplace Violence Definition q Statistics q Recognizing and Preventing Workplace Violence q

Agenda q Workplace Violence Definition q Statistics q Recognizing and Preventing Workplace Violence q Active Shooter Situation

Workplace Violence Definition “Violence or the threat of violence against workers. It can occur

Workplace Violence Definition “Violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths. ” Source: OSHA Fact Sheet 2002 http: //www. osha. gov/Osh. Doc/data_General_Facts/factsheet-workplace-violence. pdf

Workplace Violence Definition Includes: “Domestic violence, stalking, threats, harassment, bullying, emotional abuse, intimidation, and

Workplace Violence Definition Includes: “Domestic violence, stalking, threats, harassment, bullying, emotional abuse, intimidation, and other forms of conduct that create anxiety, fear, and a climate of distrust in the workplace. ” Source: Workplace Violence Issues in Response, FBI Academy, Quantico, VA, 2002: 13.

Four Broad Categories TYPE 1: Violent acts by criminals who have no other connection

Four Broad Categories TYPE 1: Violent acts by criminals who have no other connection with the workplace, but enter to commit robbery or another crime TYPE 2: Violence directed at employees by customers, clients, patients, students, or any others for whom an organization provides services TYPE 3: Violence against coworkers, supervisors, or managers by a present or former employee TYPE 4: Violence committed in the workplace by someone who doesn’t work there, but has a personal relationship with an employee—an abusive spouse or domestic partner Source: Workplace Violence Issues in Response, FBI Academy, Quantico, VA, 2002: 13.

Disturbing Statistics “The Bureau of Labor Statistics’ Census of Fatal Occupational Injuries (CFOI) reported

Disturbing Statistics “The Bureau of Labor Statistics’ Census of Fatal Occupational Injuries (CFOI) reported 14, 770 workplace homicide victims between 1992 and 2012. Averaging over 700 homicides per year, the largest number of homicides in one year (1080) occurred in 1994, while the lowest number (468) occurred in 2011. ” Source: “Occupational Violence, ” Centers for Disease Control and Prevention, http: //www. cdc. gov/niosh/topics/violence/, accessed March 12, 2015. These are the latest statistics available from the National Institute for Occupational Safety and Health (NIOSH).

Disturbing Statistics “In 2008 there were 30 multiple-fatality workplace homicide incidents, accounting for 67

Disturbing Statistics “In 2008 there were 30 multiple-fatality workplace homicide incidents, accounting for 67 homicides and 7 suicides. On average about two people died in each of these incidents. ” “Shootings occurred for 80% of all homicides in 2008 (421 fatal injuries). ” Source: NIOSH Publication, “Women’s Safety and Health Issues at Work. ” http: //www. cdc. gov/niosh/topics/violence/pubsrelated. html, accessed March 9, 2015. Bolded to indicate the seriousness of the situation. So, statistically, the “trend” seems to be an average of two fatalities, with firearm(s) involvement. “Over 25% of female victims of workplace homicide are assaulted by people they know (co-workers, customers, spouses, or friends). Domestic violence incidents that spill into the workplace account for 16% of female victims of job-related homicides. ” Source: “Workplace Shootings. ” U. S. Bureau of Labor Statistics (BLS), July 2010. Fatality data are from the Census of Fatal Occupational Injuries. http: //www. bls. gov/iif/oshwc/cfoi/osar 0014. htm. accessed March 9, 2015. These are the latest statistics available from the Bureau of Labor Statistics (BLS).

Active Shooter Incidents Blair, J. Pete, and Schweir, Katherine W. (2014). A Study of

Active Shooter Incidents Blair, J. Pete, and Schweir, Katherine W. (2014). A Study of Active Shooter Incidents, 2000 – 2013. Texas State University and Federal Bureau of Investigation, U. S. DOJ, Washington, D. C. 2014.

Active Shooter Incidents Blair, J. Pete, and Schweir, Katherine W. (2014). A Study of

Active Shooter Incidents Blair, J. Pete, and Schweir, Katherine W. (2014). A Study of Active Shooter Incidents, 2000 – 2013. Texas State University and Federal Bureau of Investigation, U. S. DOJ, Washington, D. C. 2014.

Workplace Violence q “Very few organizations will ever experience disturbed employees engaging in shooting

Workplace Violence q “Very few organizations will ever experience disturbed employees engaging in shooting sprees that wound and kill multiple victims q A far greater number will face other forms of workplace violence. § Threatening behavior and violent events that are less spectacular and less deadly § Nonetheless, significantly damage the well-being of an organization and place employees in harm’s way” Source: Flashpoint Power. Point Presentation, Recognizing and Preventing Workplace Violence, Slide 21, Center for Personal Protection & Safety, Spokane, WA, Nov. , 2012, www. cpps. com.

Myths q “Out of the blue…” q “Just snapped…” q “If left alone, events

Myths q “Out of the blue…” q “Just snapped…” q “If left alone, events will resolve themselves…” q “Employees can’t do anything to stop it…” q “It couldn’t happen here…” Source: Flashpoint Power. Point Presentation, Recognizing and Preventing Workplace Violence, Slide 7, Center for Personal Protection & Safety, Spokane, WA, Nov. , 2012, www. cpps. com.

Triggering Event q “A reprimand, termination, or layoff q Financial troubles, a separation, a

Triggering Event q “A reprimand, termination, or layoff q Financial troubles, a separation, a divorce, or a death q A loss, whether real or perceived, in someone’s personal or professional life q ‘Injustice collectors’--will not forget or forgive wrongs or the people [believed] are responsible” Source: Flashpoint Power. Point Presentation, Recognizing and Preventing Workplace Violence, Slide 20, Center for Personal Protection & Safety, Spokane, WA, Nov. , 2012, www. cpps. com.

Reporting Options q “For lower level behaviors, might feel comfortable giving person a chance

Reporting Options q “For lower level behaviors, might feel comfortable giving person a chance to vent or talk. q Report behavior to person in authority: § Supervisor, Human Resources, Security, Employee Assistance § 24/7 Tip Lines § Suggestion Box, Emails, Texting § Ombudsman § Ethics Hotline” Source: Flashpoint Power. Point Presentation, Recognizing and Handling Workplace Violence, Slide 27, Center for Personal Protection & Safety, Spokane, WA, 2014, www. cpps. com.

Workplace Violence Work from a mindset of awareness q Don’t ignore Behaviors of Concern--will

Workplace Violence Work from a mindset of awareness q Don’t ignore Behaviors of Concern--will not go away and can escalate q Learn how to recognize and diffuse potentially violent situations q Alert supervisors to concerns q Report all incidents Source: Flashpoint Power. Point Presentation, Recognizing and Preventing Workplace Violence, Slide 28, Center for Personal Protection & Safety, Spokane, WA, Nov. , 2012, www. cpps. com.

TRAINING RESOURCE “Run, Hide, Fight”, a DHS-Produced Video Available on : http: //www. youtube.

TRAINING RESOURCE “Run, Hide, Fight”, a DHS-Produced Video Available on : http: //www. youtube. com/watch? v=5 mz. I_5 aj 4 Vs

The information presented in this presentation is for guidance purposes only. Each situation involving

The information presented in this presentation is for guidance purposes only. Each situation involving workplace violence is different and therefore will require independent decision making to address. Questions