Workplace Readiness Skills and Professionalism in the Workplace

+ Workplace Readiness Skills and Professionalism in the Workplace Marketing Co-Op

+ Ethical Behavior from “The Office” http: //www. youtube. com/watch? v=vstg 5 c 3 c 3 g 8&feature=related&safety_mo de=true&persist_safety_mode=1&safe=active

+ Demonstrating Positive Work Ethic n Punctual arrival time n 10 -15 minutes early n Consistent attendance n Willingly taking direction from your boss n Taking initiative n Doing things without being asked

+ Refer to Your Packet n “I’ll be a little late” n Every day, on time! n What employers think n I need a break! n Reality check! n The company’s point of view

+ Think. Pair. Share n Take 1 minute and write down a definition or as many words that describe the word integrity. n Now, take one minute and share your definition/words with a partner and come up with a partner definition n Let’s share as a class

+ Demonstrate Integrity n Using sick and personal days only when necessary n Your actions and behavior affect those around you n Exhibiting honesty and reliability

+ Ethical Behavior in the Workplace n What are the basic questions used by marketers to make ethical choices? n What are the effects of unethical behavior in business? n What ethical issues have been in the news recently? n Why is each important?

+ Demonstrating Teamwork Skills n Contributing success to your team of coworkers n Being a team player! n Assisting others for the greater good of the company n Asking for help when needed

+ Demonstrating Self-Representation Skills n Dressing appropriately n Professional and following dress code n Maintaining personal hygiene n Using manners and language suitable to the workplace n Try and limit too much personal information that might not be professional

+ Common Personal Attire Mistakes of Teens Girls n Short skirts/shorts n Cleavage showing n n n Boys n White socks n Tattoos n Baggy pants n Facial Piercings n Boxers n Poor Hygiene n Wrinkled clothing n Too much cologne Messy hair n Oversized/too small clothing Extreme heel height Distracting Jewelry Jeans (if not appropriate for job station) n Flip Flops n Heavy makeup n

+ Demonstrating Diversity Awareness n Working in a respectful and friendly manner with all customers and coworkers n Treating all with the same degree of respect n Respecting all cultural in the workplace n http: //www. youtube. com/watch? v=BD 1 k. Pl. H 5 xmo&safety_mode =true&persist_safety_mode=1& safe=active

+ What do you think? n What is meant by diversity? n Why is diversity important in the workplace? n How can a business ensure that there is diversity in the workplace? n How could moving to a more diverse workforce help a company better serve the community?

+ Demonstrating Conflict Resolution Skills n Negotiating diplomatic solutions to interpersonal conflicts n Personality conflicts n Cultural differences n Disagreements about how to handle work projects n Performance issues

+ Resolving Customer + Co-worker Conflicts Methods n Listening n Receiving n Giving feedback n Empathizing n Being ethical n Having a clear understanding of company polices n Exhibiting patience

+ Demonstrating Positive Workplace Relationships What to Do n Maintaining an open mind n Showing a willingness to work and help others n Adapting to a variety of personalities n Exhibiting flexibility and maturity n Avoiding work gossip

+ Refer to Your Packet n “Picking Up the Pieces” n Common Causes of Conflict n Getting Along n Face it or Ignore It

+ Demonstrating Creativity and Resourcefulness n Contributing new ideas n Demonstrating initiative readily, independently, and responsibly n Dealing skillfully and promptly with new situations and obstacles

+ Exit Ticket n Provide at least 2 reasons why being on time to work is important for you and your employer? n What does integrity mean in your own words? Do you display integrity at your work station? n Is diversity important or necessary in the workplace? Why or why not? n List a few ways to deal with work conflict. n How can you be creative or resourceful in your training station?