Working Together for Change WTf C Choice Support

What People Wanted • • • I choose who I want to support me.

What we are already doing • • • Involvement in recruitment Individualised Job descriptions

What More we Said we Would Do • • • Create a staff database

What we have achieved • All staff and tenants have been interviewed and we

What we have Overachieved • We agreed to undertake the staff matching tool exercise

What we still need to do • Agree the ISF (and its breakdown) with

What Worked • Leadership from the top of the organisation. • Regular update meetings

What could work better • Having someone dedicated to achieving this, rather than an

Issues still to resolve • How we monitor and record ISF spending with precision.

Conclusion • Because each individual now knows how much money they have to spend

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Working Together for Change (WTf. C) Choice Support

What People Wanted • • • I choose who I want to support me. I am getting support in the way I want it and am telling people it’s right. I control the support I receive and who delivers it.

What we are already doing • • • Involvement in recruitment Individualised Job descriptions Customer satisfaction survey Quality Checkers Reach Standards (inc. Whole Life reviews)

What More we Said we Would Do • • • Create a staff database of interests to use as a match for what individuals want. Use the PCP staff matching tool. Use budgets with greater flexibility.

What we have achieved • All staff and tenants have been interviewed and we have a list of their interests and personal preferences. • The database is in the process of being built and is due to be ready for the next progress meeting. • Every tenant now has an “Indicative ISF”

What we have Overachieved • We agreed to undertake the staff matching tool exercise for the individuals involved in the WTf. C Pilot and create an ISF for them. • We have completed this for everyone we support in Nottinghamshire.

What we still need to do • Agree the ISF (and its breakdown) with Commissioners. • Finalise the database • Agree with each individual how they want to spend their ISF • Agree with each member of staff about the specific individual support (based on joint interests)

What Worked • Leadership from the top of the organisation. • Regular update meetings on progress. • The willingness of all parties to work together and solve problems, rather than create barriers. • Having time limits.

What could work better • Having someone dedicated to achieving this, rather than an add-on to existing roles. • Spending more time with individuals finding out exactly what they wanted.

Issues still to resolve • How we monitor and record ISF spending with precision. • How we deploy staff who are used to providing a “collective” service. • Approximately 100 “other” problems in implementation that have not yet been thought about.

Conclusion • Because each individual now knows how much money they have to spend on the support they want; and have access to information about staff with similar interests; they can now start to control: • Choosing who I want to support me. • Getting support in the way I want it and am telling people it’s right. • Controlling the support I receive and who delivers it.