WORKING HARD will help you reach your Goals

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WORKING HARD will help you reach your Goals or just use a ladder !

WORKING HARD will help you reach your Goals or just use a ladder ! Michael T. Walsh, CPIM, QI, LSSMBB, Lean Sensei QSG – Lean Sigma Associates, LLC ISM NY/NJ Forum Mt. Pocono, PA November 1, 2013

Abstract / Objective With the help of Yogi Berra, we will discuss and have

Abstract / Objective With the help of Yogi Berra, we will discuss and have a little fun with "I work hard or we work hard“ performing our jobs. How would most of us really know if we are working hard. Perhaps more to the point, how are we - the service recipient, customer, employer, voter, sports enthusiast - to determine if those words are merely words or if some measurement of success does or should exist. And if things evolve as planned, our Best Practices in Ops Mgt discussion will include a segment "What would Yogi Berra say? " QSG – Lean Sigma Associates LLC © All Rights Reserved 2

"I want to thank you for making this day necessary. " "I didn't really

"I want to thank you for making this day necessary. " "I didn't really say everything I said” QSG – Lean Sigma Associates LLC © All Rights Reserved 3

WORKING HARD I firmly believe that almost anything is possible in this life, if

WORKING HARD I firmly believe that almost anything is possible in this life, if you’re willing to back your dreams with hard work – and then surrounding yourself with people who understand hard work’s value and importance. - Mike Walsh QSG – Lean Sigma Associates LLC © All Rights Reserved 4

Do You Work Hard? QSG – Lean Sigma Associates LLC © All Rights Reserved

Do You Work Hard? QSG – Lean Sigma Associates LLC © All Rights Reserved 5

What’s the Measurement of Your Hard Work? Think About It! QSG – Lean Sigma

What’s the Measurement of Your Hard Work? Think About It! QSG – Lean Sigma Associates LLC © All Rights Reserved 6

OPS Exercise �Opportunity �Leadership �Vision �Character �Motivation �Focus – Quick View �Strategic Thinking �Perspective

OPS Exercise �Opportunity �Leadership �Vision �Character �Motivation �Focus – Quick View �Strategic Thinking �Perspective �Competitive Spirit �Commitment QSG – Lean Sigma Associates LLC © All Rights Reserved 7

LEADERSHIP I am working hard to ensure that working families can continue to afford

LEADERSHIP I am working hard to ensure that working families can continue to afford to live in our city of Boston. Mayor Thomas Menino - QSG – Lean Sigma Associates LLC © All Rights Reserved 8

LEADERSHIP "You can observe a lot just by watching. " "Baseball is 90% mental

LEADERSHIP "You can observe a lot just by watching. " "Baseball is 90% mental – the other half is physical. " QSG – Lean Sigma Associates LLC © All Rights Reserved 9

VISION “A dream doesn’t become reality through magic; it takes sweat, determination and hard

VISION “A dream doesn’t become reality through magic; it takes sweat, determination and hard work. ” -Colin Powell QSG – Lean Sigma Associates LLC © All Rights Reserved 10

VISION �"I made a wrong mistake” �"The other teams could make trouble for us

VISION �"I made a wrong mistake” �"The other teams could make trouble for us if they win. " QSG – Lean Sigma Associates LLC © All Rights Reserved 11

OPPORTUNITY �“Opportunity is missed by most people because it is dressed in overalls and

OPPORTUNITY �“Opportunity is missed by most people because it is dressed in overalls and looks like work. ” -Thomas Edison �“There is no substitute for hard work. ” -Thomas Edison QSG – Lean Sigma Associates LLC © All Rights Reserved 12

OPPORTUNITY "If the fans don't come out to the ball park, you can't stop

OPPORTUNITY "If the fans don't come out to the ball park, you can't stop them. “ "It's like deja vu all over again. " QSG – Lean Sigma Associates LLC © All Rights Reserved 13

FORWARD THINKING “If people knew how hard I worked to achieve my mastery, it

FORWARD THINKING “If people knew how hard I worked to achieve my mastery, it wouldn’t seem so wonderful after all. ” -Michelangelo QSG – Lean Sigma Associates LLC © All Rights Reserved 14

FORWARD THINKING �"You better cut the pizza in four pieces because I'm not hungry

FORWARD THINKING �"You better cut the pizza in four pieces because I'm not hungry enough to eat six. " �"I knew I was going to take the wrong train, so I left early. " QSG – Lean Sigma Associates LLC © All Rights Reserved 15

CHARACTER “Hard work spotlights the character of people: some turn up their sleeves, some

CHARACTER “Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses, and some don’t turn up at all. ” -Sam Ewing QSG – Lean Sigma Associates LLC © All Rights Reserved 16

CHARACTER �"Nobody goes there anymore; it's too crowded. " �"He must have made that

CHARACTER �"Nobody goes there anymore; it's too crowded. " �"He must have made that before he died. " QSG – Lean Sigma Associates LLC © All Rights Reserved 17

MOTIVATION The only way to get people to like working hard is to motivate

MOTIVATION The only way to get people to like working hard is to motivate them. Today, people must understand why they're working hard. Every individual in an organization is motivated by something different Rick Pitino QSG – Lean Sigma Associates LLC © All Rights Reserved 18

MOTIVATION "You give 100 percent in the first half of the game, and if

MOTIVATION "You give 100 percent in the first half of the game, and if that isn't enough in the second half you give what's left. " QSG – Lean Sigma Associates LLC © All Rights Reserved 19

COMPETITIVE SPIRIT Working hard is very important. You're not going to get anywhere without

COMPETITIVE SPIRIT Working hard is very important. You're not going to get anywhere without working extremely hard. - George Lucas QSG – Lean Sigma Associates LLC © All Rights Reserved 20

COMPETITIVE SPIRIT "Think! How the hell are you gonna think and hit at the

COMPETITIVE SPIRIT "Think! How the hell are you gonna think and hit at the same time? " �"I always thought that record would stand until it was broken. " QSG – Lean Sigma Associates LLC © All Rights Reserved 21

PERSPECTIVE “The only place success comes before work is in the dictionary. ” -Vincent

PERSPECTIVE “The only place success comes before work is in the dictionary. ” -Vincent “Vince” Lombardi QSG – Lean Sigma Associates LLC © All Rights Reserved 22

PERSPECTIVE "Why buy good luggage? You only use it when you travel. " "90%

PERSPECTIVE "Why buy good luggage? You only use it when you travel. " "90% of the putts that are short don't go in. " QSG – Lean Sigma Associates LLC © All Rights Reserved 23

BUSINESS FOCUS My success just evolved from working hard at the business at hand

BUSINESS FOCUS My success just evolved from working hard at the business at hand each day. Johnny Carson QSG – Lean Sigma Associates LLC © All Rights Reserved 24

BUSINESS FOCUS "I don't know (if they were men or women fans running naked

BUSINESS FOCUS "I don't know (if they were men or women fans running naked the field). They had bags over their heads. “ QSG – Lean Sigma Associates LLC © All Rights Reserved 25

� I've Working Hard just been working hard, trying to get some good stuff

� I've Working Hard just been working hard, trying to get some good stuff to come out. David Duval � It's important to have the right agent - people that are working hard for you. But an actor needs to be in control of their career no matter how good the representation is. Joel Mc. Hale � I learned the Margaret Mead value of hard work by working hard. � “Life grants nothing to us mortals without hard work. ” Horace QSG – Lean Sigma Associates LLC © All Rights Reserved 26

� “Striving for success without hard work is like trying to harvest where you

� “Striving for success without hard work is like trying to harvest where you haven’t planted. ” -David Bly � Some coaches are on power trips. I've never needed somebody to tell me I'm not working hard enough. Mark Warkentin �I think that my biggest attribute to any success that I have had is hard work. There really is no substitute for working hard. Maria Bartiromo �I like feeling like an ox at the end of the day. I like working hard. - Rachael Ray QSG – Lean Sigma Associates LLC © All Rights Reserved 27

A few more Yogi-isms �"It was impossible to get a conversation going; everybody was

A few more Yogi-isms �"It was impossible to get a conversation going; everybody was talking too much. " �"It gets late early out there. " �"Texas has a lot of electrical votes. " �"It ain't the heat; it's the humility. " �"He hits from both sides of the plate. He's amphibious. “ �"The game's isn't over until it's over. “ QSG – Lean Sigma Associates LLC © All Rights Reserved 28

Do You Work Hard? One More Time QSG – Lean Sigma Associates LLC ©

Do You Work Hard? One More Time QSG – Lean Sigma Associates LLC © All Rights Reserved 29

What’s the Measurement of Your Hard Work? QSG – Lean Sigma Associates LLC ©

What’s the Measurement of Your Hard Work? QSG – Lean Sigma Associates LLC © All Rights Reserved 30

OPS Exercise �Opportunity �Leadership �Vision �Character �Motivation �Focus �Strategic Thinking �Perspective �Competitive Spirit �Commitment

OPS Exercise �Opportunity �Leadership �Vision �Character �Motivation �Focus �Strategic Thinking �Perspective �Competitive Spirit �Commitment QSG – Lean Sigma Associates LLC © All Rights Reserved 31

The Circle of SUCCESS What is Success? . . . A Simple Explanation

The Circle of SUCCESS What is Success? . . . A Simple Explanation

1. At the age of 3, Success means : Not shitting in your pants.

1. At the age of 3, Success means : Not shitting in your pants. 10. At the age of 80, Success means : Not crapping in your pants. 2. At the age of 12, Success means : Having friends. 9. At the age of 75, Success means : Having friends. 3. At the age of 18, Success means : Having a driver‘s licence. 8. At the age of 70, Success means : Having a driver‘s licence. 4. At the age of 20, Success means : Having sex. 7. At the age of 60, Success means : Having sex. 5. At the age of 35, Success means : Having money. 6. At the age of 50, Success means : Having money. QSG – Lean Sigma Associates LLC © All Rights Reserved

There you have it. . . Enjoy Success !

There you have it. . . Enjoy Success !

�"The LIFE LESSONS towels were so thick there I could hardly close my suitcase.

�"The LIFE LESSONS towels were so thick there I could hardly close my suitcase. “ �"You should always go to other people's funerals; otherwise, they won't come to yours. “ When you come to a fork in the road, take it. " �" QSG – Lean Sigma Associates LLC © All Rights Reserved 35

QUESTIONS? QSG – Lean Sigma Associates, LLC Education, Training and Development Specializing in Lean

QUESTIONS? QSG – Lean Sigma Associates, LLC Education, Training and Development Specializing in Lean Sigma Yellow and Green Education and Certification Mikewalsh. QSG@comcast. net QSG – Lean Sigma Associates LLC © All Rights Reserved 36