Workforce Planning Business Unit Planning Tool Kit Essential

Workforce Planning Business Unit Planning Tool Kit

Essential Elements of Strategic Workforce Planning 2

The Building Analogy Sustainable Team Skills It must be built to withstand time It requires a team approach to complete It must have critical skills to build 5 4 3 Plan It must have a solid plan 2 Foundation Every building needs a strong foundation 1 3

Building the House - Planning • Why are we building a house • Is it a New house or a Remodel • What kind of house do we need • What do we need from this house • How soon do we need build our house • What do the plans need to include • Where will we build the house 4

Directional Understanding • Where is the organization moving towards • What are their financial factors • What are the environmental factors • Who are the stake holders and what are their needs 5

Five Elements of a Strategic Plan • Vision Statement Vision • What’s Important • Org Schedule Priority Mission Business Plan • Strategies & Actions • Key Objectives Org Initiatives KPI’s • Mission Statement • Core Business • What’s Measured • Critical Success Factors 6

Potential External Impacts Governmental/Economic § Current commitments with Public Utility Commissions that would limit hiring strategies, i. e. rate case issues. § Regional population growth rates impacts § Regional unemployment rates impacts § Pending legislation that may affect hiring practices Energy Industry Trends § Merger and acquisition trends § New Technology Strategies § Projected growth in energy needs § Outsourcing trends on base load work Educational § What are the types of educational program supporting the energy sector. Are these programs available in the recruiting geo-graphic area. § What are the enrollments and graduation rates for these programs § What is the diversity mix of students in these programs 7

Potential Internal Impacts Financial Considerations § Projected company growth in new customers § Review of company capital projects for the next 1 to 5 years § Review of company O&M requirements for the next 1 to 5 years § Budget available for “STAFFING MARGIN” § Budget availability for training and development requirements Organizational Considerations § Organizational changes, i. e. Leader changes, department consolidations, etc § Organizational capacity requirements § Knowledge, skills and abilities for current employees § Current labor agreement provisions and expiration dates § Organization’s relationship with unions (collaborative or adversarial) Employee Demographics § Turnover rates, retirement and non-retirement. Reason for turnover. § Demographic profiles of current employees, age, race, gender, length of service, retirement eligibility and other unique factors by organization 8

Example of a Planning Template 9

Building a Case for Action • Purpose • Strategic & Operational Effects • Approach & Methods • Business Value Impact • Risk and Uncertainty 10

Managing WFP Risk Ø What are your Key Risk indicators § % of attrition by job § % eligible to retire § Ave age of employee § Ave years of service § Ave time to fill critical positions § Ave training lead times § % of empl completing training Ø What are your Business Drivers § Qualified workforce § Process efficiencies § Budget/Financial § Effectiveness use of talent § Organizational performance § Safety objectives § Leadership effectiveness Ø What are your Risk Events § Knowledge deficiencies § Insufficient skill sets § Equipment failures § Unplanned outages § Regulatory oversight Ø What are your Potential Impacts § Financial/Earnings § Safety § Staffing § Customer § Business Performance 11

Examples of Risk of Inaction Illustration purposes only 12

Examples Scenario Planning Illustration purposes only 13

Example of a Hiring Model 14

Essential Elements of Strategic Workforce Planning 15

Questions & Answer Session 16

Addendum Other Samples of Business & Strategic Planning Models 17

SWOT Analysis Impacts Weaknesses What are my gaps and weaknesses W S Threats What are the internal and external issues T O Strengths What are our strengths Opportunities What can we leverage and improve 18

PEST Analysis Impacts What are the impacts of these factors? P Technological Factors T Sociological Factors Political Factors E Economic Factors S 19

Porter’s 5 Forces Model Potential Entrant What are the forces impacting an organization? Suppliers Competition Buyers Substitutes 20

Mc. Kinsey 7 S Model How are these elements impacting an organization? 21