WIOA Transition to the Common Performance Accountability System

WIOA: Transition to the Common Performance Accountability System WINTAC End of Grant: Tools & Resources August 27, 2020

Subject-Matter Experts Doug Keast Rachel Anderson Nikki Powis 2

What Happened in the Last Five Years …

Technical Assistance Map 4

Areas of Focus Performance Accountability Systems • Assessment of SVRA’s implementation of WIOA Performance requirements, Section 116 of WIOA • Guidance on performance definitions and expectations • Strong encouragement and facilitation of WIOA core program partnerships • General Performance and Reporting Q&A • Development of Career Pathways and potential impact on performance • Development of Apprenticeships and potential impact on performance • Staff Training, Development of Policies and Procedures, Assessment and Development of written Internal Controls, etc. • Quality of the provision of VR services and Program Improvement 5

Areas of Focus (continued) Reporting • Analyzing capability to successfully report quarterly data and strategic planning • Understanding and meeting the reporting requirements of WIOA Section 116, Rehab Act, Uniformed Guidance, etc. • Technical Assistance related to data validation and integrity, understanding RSA and joint sub-regulatory guidance, etc. • Assessment of Case Management Systems capabilities and adaptations needed to successfully report the RSA-911 and ETA-9169 • Analyzing Data (e. g. , errors, anomalies, misinterpretations, training needs) • Breaking down PY and Quarterly Data throughout all levels of the agency to be used in real-time program assessment and individual levels of performance 6

State VR Agency Challenges State and Program Challenges • Case Management System capabilities and deficiencies • Staff capacity (e. g. , dealing with constant turnover, training, and changes) • Fully understanding the reporting requirements and implications • Having systems in place (e. g. , data matching, core program alignment) • Training and policy development across agencies • Ability to validate data accuracy • Understanding title IV vs. individual program requirements (Blind and General agencies) • Other 7

Technical Assistance Challenges WINTAC Challenges • Finding creative ways to present content and create resources • Understanding all case management systems • Understanding internal politics, procedures, and legislation in each state (which impact their work) • Evolution of TA and understanding (along with federal guidance) • Capacity and turnover • Other 8

Resources and Tools

Federal Legislation • Workforce Innovation and Opportunity Act (WIOA) • The Rehabilitation Act of 1973, as amended by title IV of WIOA 10

Federal Regulations State Vocational Rehabilitation Services Program; State Supported Employment Services Program; Limitations on Use of Subminimum Wage — Final Rule • 34 CFR Part 361: State Vocational Rehabilitation Services Program • Part 361 Subpart D & E (WIOA Joint Rule) 11

Sub-Regulatory Guidance Technical Assistance Circulars (TAC) • TAC 20 -02 Negotiations and Sanctions Guidance for the WIOA Core Programs – 02/06/2020 • TAC 20 -01 Technical Assistance regarding the Submission Deadline for the Unified and Combined State Plans under the WIOA for Program Years (PYs) 2020 -2023 and Other Related Requirements – 02/03/2020 • TAC 19 -01 Guidance for Validating Jointly Required Performance Data Submitted under the WIOA – 12/19/2018 • TAC 17 -05 WIOA Annual Performance Report Submission – 09/11/2017 • TAC 17 -01 Performance Accountability Guidance for Workforce Innovation and Opportunity Act Title I, Title III and Title IV Core Programs – 08/17/2017 • TAC 17 -04 Guidance on the Use of Supplemental Wage Information to Implement the Performance Accountability Requirements under the WIOA – 06/01/2017 12

Sub-Regulatory Guidance (continued) Policy Directives (PD) • PD 19 -03 Case Service Report (RSA-911) – 05/06/2019 o PD 19 -03 Excel file format • PD 16 -04 Case Service Report (RSA-911) – 06/14/2017 • PD 16 -03 WIOA Requirements for Unified/Combined State Plans – 03/29/2016 Other • Joint Guidance On Data Matching To Facilitate WIOA Performance Reporting And Evaluation – 08/24/2016 • RSA Frequently Asked Questions RSA-911 – 08/08/2016 • SWIS Clearinghouse – 01/01/2020 • DOL ETA Performance Resources 13

Performance Tools Rehabilitation Services Administration (RSA) • MSG Rate Performance Excel file – PY 20 & PY 21 • Statistical Adjustment Model (SAM) Estimated Levels – PY 20 & PY 21 • RSA-911 Correction Procedures – 05/13/2019 • Crosswalk of changes (PD 16 -04 vs. PD 19 -03) • The Guidelines: Supporting Documentation for Case Service Report (RSA 911) – 03/31/2017 • RSA Quarterly Data Dashboards Re. Think VR Performance – Rehab. Data Workgroup • MSG Tool – VR State and Program Data – 2020 • Employment Rate Tool – coming soon • Pre-Employment Transition Services Tool – coming soon 14

WINTAC Case Service Report (RSA-911) • Case Service Report (RSA-911) Training Series • PD 19 -03 Implementation Checklist WIOA Performance Accountability • Calculating VR Performance for Measurable Skill Gains (MSG) Tool • Credential Attainment Guide • Measurable Skill Gains (MSG) Guide • Effectiveness in Serving Employers – Crosswalk 15

WINTAC (continued) Other • Reason for Exit Tool • VR Agency Reporting Deadlines • WIOA Performance Indicators – IDEA Part B Transition Performance Indicator Crosswalk o Amended crosswalk – Perkins V • Registered Apprenticeship Training – RSA-911 Guide FAQs • General Reporting and Performance FAQs • Pre-Employment Transition Services RSA-911 Reporting FAQs • Project Search – MSG FAQ 16

Announcement: Final Resource for VR Self-Paced Trainings • WIOA Performance Accountability System: A Vocational Rehabilitation Counselor’s Perspective o CRC training for VR Counselors (and other professionals) to understand the WIOA Performance Accountability System through the lens of the VR Counselor and VR participants • WIOA Performance Accountability System: Ethical Considerations for the VR Counselor o CRC ethics training for VR Counselors (and other professionals) to understand the ethical considerations as it relates to the WIOA Performance Accountability System Transition to the Common Performance Measures on WINTAC. org: http: //www. wintac. org/topic-areas/transition-common-performance-accountabilitysystem/training#vr-training 17

State VR Agency Accomplishments • VR Agencies are striving to meet WIOA reporting requirements. o Challenges include funding and capacity issues, understanding and training, turnover, data sharing, etc. • “Data” is becoming common language and a resource when VR is developing policies and procedures, training, internal controls, data validation, and program evaluation. • The WIOA Puzzle: Putting all the pieces together -- from WIOA Public Law to VR Regulations to Data to Counselors/Staff o Continues to be a challenge and necessary priority that VR agencies are determined to meet. • Increased understanding and partnership with WIOA Core Partners. 18

Recommendations • Review policies and procedures. o Time, understanding, and updates (e. g. , PD 19 -03) may require agencies to update practices that could already be out of date. • Keep moving forward: Continue learning and adapting. o In the next few years, more and more pieces of Section 116 will become reality, and agencies need to be prepared. • Increase partnerships with WIOA core programs. o Continue partnership in service delivery and alignment of core program requirements, where applicable, as a State Workforce Development System. • Analyze areas of strength and weakness. o Each agency is doing well in some areas and struggling in others. Share what you are proud of, and ask for help where you are struggling. 19

Thank you! We have appreciated this opportunity of learning and growing with you. 20

Contact Information Doug Keast (515) 707 -8828 dkeast@ndi-inc. org Rachel Anderson (435) 764 -8487 rcanderson@sdsu. edu www. WINTAC. org Nikki Powis (907) 957 -4702 npowis@ndi-inc. org 21