WINDOWS XP END OF LIFE EOL Microsoft support

WINDOWS XP END OF LIFE (EOL) • Microsoft support officially ends April 8, 2014 • No more OS updates after EOL date • Security Risk running unpatched Operating system • All XP machines upgraded to Windows 7 • Priority to replace all eligible machines with new Desktop Rollover systems Academic Support Computing Representatives Group

WINDOWS XP END OF LIFE - 2 • Imaging with System Centre configuration manager (SCCM) • 131 machines still running XP • 21 departments • IST Account Reps will be contacting you • All Dell GX 620 models will be surplussed Academic Support Computing Representatives Group

DESKTOP ROLLOVER PROGRAM UPDATE • All Dell GX 620, 745 s and 755 s rolled over • Now replacing earlier Lenovos from 2009 • Lenovo: Need hostnames, model types and serial numbers • Dell: Need hostnames and service tag numbers • Send old computers to IST CHIP MC 1052 labelled - Surplus Academic Support Computing Representatives Group

DESKTOP ROLLOVER PROGRAM UPDATE • Registering Apple. Care Protection • IST now registering Apple. Care for all Macs purchased by Rollover program • Apple. Care boxes now being sent directly to IST • Departments are responsible for buying all computers not covered by Rollover Program • Ontario Education Collaborative Marketplace • Dell Premier Waterloo OECM Web page Academic Support Computing Representatives Group

CHANGES TO AUTO-REPLIES AND SHAREPOINT SITE ADMINISTRATION • Example: Someone is away on leave for vacation or illness. Auto-Reply message needs to be put on account Redirect their email to someone else Or, redirect address needs to change • Example: Someone needs to be made administrator for Sharepoint site Most sites have two administrators What if both are away at the same time? Academic Support Computing Representatives Group

CHANGES TO AUTO-REPLIES AND SHAREPOINT ADMINISTRATION-2 • All requests for these changes must be submitted to the request system • Requests to be submitted by department computing representative, backup rep or Director • Send email to request@uwaterloo. ca Academic Support Computing Representatives Group