Wiki Central Collaboration Across Campus SelfHosted Wiki Solutions

Wiki Central: Collaboration Across Campus Self-Hosted Wiki Solutions EDUCAUSE SWRC 2009 Presented by: Mitchell Green E-Learning Systems Administrator Sonya Watkins Director, Technology Resources Copyright: University of Central Oklahoma

University of Central Oklahoma Beautiful Campus Home of the Bronchos Academy of Contemporary Music a. k. a. ACM @ UCO • Central Six tenets of transformative learning – Discipline Knowledge – Leadership – Problem Solving (Research, Scholarly and Creative Activities) – Service Learning and Civic Engagement – Global and Cultural Competencies – Health and Wellness • • • Copyright: University of Central Oklahoma

University of Central Oklahoma • Metropolitan University, Edmond, OK – Carnegie Classification: MA I - Master’s Colleges and Universities I – 15500+ Students – 800+ Faculty (Full-time/Part-time) – 740+ Staff (Full-time/Part-time) – 45 Central IT Staff Copyright: University of Central Oklahoma

Issue: Develop a Publicized University Glossary of Terms Copyright: University of Central Oklahoma

Options • Traditional Website? Technology already in place, but issues with… – Ownership – Editorship – Accuracy • Web 2. 0 technologies e. g. wikis? Technology not in place, however we had… – IT workshops featuring Web 2. 0 technologies – Faculty interest – Strategic plan for use of innovative technologies Copyright: University of Central Oklahoma

Wiki Definition Source: Wikipedia • A wiki (Hawaiian word for "fast“) is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. • Used to create collaborative websites and to power community websites. Copyright: University of Central Oklahoma

Project Team • IT Stakeholders (technical requirements) – Instructional Technologists – System Administrators – Web Administrators – Others • University Community (end-user features) – Faculty Members – Staff Members Copyright: University of Central Oklahoma

Wiki Solution Requirements Must be… ü Hosted on UCO campus ü Geared toward education ü Easy to use ü Feature rich ü Able to have public and private pages ü Integrated with current university systems ü Secure ü Cost effective (software, hardware, resources) Copyright: University of Central Oklahoma

Top 3 Choices • Social. Text • Jive Clearspace üAtlassian Confluence (selected for UCO) Copyright: University of Central Oklahoma

Atlassian Confluence v 2. 7 • Platform: Solaris • Database: Oracle • Authentication: Active Directory – Access Control – Hierarchy/Groups • Policies and Procedures: – Public vs. Private – Authorized Users – Usage Policy – Training

Wiki Central Copyright: University of Central Oklahoma

Structure • Wiki Central – University of Central Oklahoma Branded Wiki Solution • Bronchopedia – University Glossary of Terms • Other Spaces – Learn – Team/Research/Collaboration – Division/Department Copyright: University of Central Oklahoma

Learn Space Copyright: University of Central Oklahoma

Team or Collaboration Space Copyright: University of Central Oklahoma

Division Space - (OIT) Copyright: University of Central Oklahoma

Benefits • Break down barriers to communication and collaboration – Decrease in number of e-mails – Central repository for sharing information – Easy and open access • Enhance Learning Environments – Collaboration – Instructor Feedback – Peer Review • Spontaneous and Innovative Usage Copyright: University of Central Oklahoma

Challenges and Lessons Learned • Getting comfortable with new technology • Encouraging collaborative content development • Overcoming misconceptions about wikis (Wiki ≠ Wikipedia) • Adoption cannot be forced • Innovation - surprise how users use wikis Copyright: University of Central Oklahoma

Take Aways • Wikis are a great collaborative tool • Look beyond the initial scope – Identify additional uses or benefits • Plan, but be flexible – Access, Control, Naming Conventions – Outside Users • • Establish good procedures Openness supports adoption Virtual “Barn Raising” Train and market Copyright: University of Central Oklahoma

Resources • Wiki Central – http: //wiki. uco. edu • 21 days of Wiki Adoption – http: //www. ikiw. org/21 days/ • Wiki. Pedia Article – Comparison of Software – http: //en. wikipedia. org/wiki/Comparison_of_wiki_software • Atlassian Confluence – http: //www. atlassian. com/software/confluence/ Copyright: University of Central Oklahoma

Q & A Session Mitchell Green E-Learning Systems Administrator mgreen 22@uco. edu Sonya Watkins Director, Technology Resources sewatkins@uco. edu University of Central Oklahoma 100 N. University Drive, Edmond, Oklahoma 73034 405 -974 -2000 | www. uco. edu Copyright: University of Central Oklahoma

Thank you. Mitchell Green E-Learning Systems Administrator mgreen 22@uco. edu Sonya Watkins Director, Technology Resources sewatkins@uco. edu University of Central Oklahoma 100 N. University Drive, Edmond, Oklahoma 73034 405 -974 -2000 | www. uco. edu Copyright: University of Central Oklahoma