WHY SHOULD YOU BE CONCERNED To avoid explosions

WHY SHOULD YOU BE CONCERNED ?

To avoid explosions

PURPOSE O Establish why a manager should be concerned about the personal problems of his or her employees. O How to recognize and address an employee with personal problems O Provide options for the manager to take in helping an employee with personal problems

Reasons for Concern O Affects job performance O Affects well being of employee and staff O Productivity O “it’s not my problem” approach usually results in the problem getting worse O Affects employee, the work environment and eventually the bottom line

“How Can a Manager Deal with Difficult Employees” John F. Reh O Evaluate O Do your homework O Develop a plan O Act quickly O Confront the problem O Deal with the behavior, not the person

“How Can a Manager Deal with Difficult Employees” John F. Reh O Do not assume O Be conscious of the employee’s feelings O Is once enough? O Know when you are in over your head

Help Options O Make checklist of O Provide available resources performance O Employee behaviors Assistance Program O Take work O Problem-solving related problemstrategy plan solving approach O Disciplinary action, if necessary

Conclusion O Company health starts with employee well being O Recognize and address employee’s with personal problems O Make a checklist O Collaborate, compromise or rehabilitate