- Slides: 13
Why questions • Why did you do that? • Why do you think that has happened? • Why is that important to you?
Leading questions • What about trying…? • What are you trying to achieve? • What do you think the barriers are?
Assumptive questions • What is working well? • What are the best things about…? • What is not working?
Tell me questions • Tell me more about how you want to improve… • Tell me your next steps. . • Tell me what has happened so far…
Clarification questions • What do you mean by…? • Am I right in saying…? • Could you expand on that…?
Challenging questions • What is preventing you from moving forward? • How is this issue affecting your ability to be effective in…? • Why haven’t you…?
Hypothetical questions • What would you do if money were no object? • What would be the worst case scenario? • For you, what would be the best outcome?
Incisive questions • What would you be doing if you were performing at your best? • What is it that is stopping you? • What are you trying to overcome?
Commitment questions • How will you use what we have discussed to impact on…? • What will you do now? • When do you hope to achieve this by?
Powerful questions • What do you really want to achieve? • What do you need to do to get…? • What is the real issue here?
Enquiry questions • What is it that makes this a problem for you? • What is excellent leadership? • What are the strengths and weaknesses?
Reframing from negative to positive • “That member of staff will never change’ becomes ‘In what ways has that member of staff moved forward? ’ • What could you do to find a solution? • How could you change?
One word questions • Always? • Never? • Because…?