Why are we here Enterprise Voice for Lync

Why are we here? • Enterprise Voice for Lync from dial-tone to the desktop – Best practices – Best hardware – Best financial options

Can you use Lync to Order Pizza? • Yes! • Mid-way through Vo. IP Adoption Legacy Voice IP Voice 2016

Lync Options for Premise-based or Hosted Lync Voice • PSTN Connection • Internal only ACME

Experience tells us… • Use both qualified hardware and a qualified service provider

Test, Test • Testing is critical for a successful implementation

Lync can be easily tested – Behind firewall – In front of firewall – Transparent view – Or to SBC

Connect direct to ITSP • Private IP Address • Connect directly to premise firewall • Service provider must support NAT 10. 0. 0. 1 224. 124. 0. 25

Connect direct to ITSP • Public IP Address • Connect directly through premise firewall 224. 124. 0. 25

Connect direct to ITSP • Public IP Address • Connect without firewall 224. 124. 0. 25

PSTN Connect to Certified SBC • Connect Mediation Server to Qualified SBC • Instant Cost Savings via SIP Trunking

Lync Architecture Firewall DMZ Firewall Office 365 Lync Users Remote Users Edge Server Active Directory Server Federated Users Lync Server Reverse Proxy SIP Trunks PSTN Office Web Apps Server Exchange UM Server SIP Survivable Branch Server Enterprise SBC SIP T 1/E 1 Vo. IP Gateway Mediation Server

• Questions so far…

Elegant PBX Transition Lync Express 100 Vo. IP Gateway SIP Trunk SIP PBX T 1/E 1 SIP SBC Mediation Server Lync Server SIP Active Directory Lync End Point

Office 365/Lync Express Dir. Sync Office 365 Active Directory Runs inside Lync Express Internet ADFS* DMZ Edge Server O 365 User Enterprise SBC Lync Server Mediation Server Vo. IP Gateway Local User Reverse Proxy

Survivable Branch Server Lync End Point Configured as a Survivable Branch Server Lync Express HQ Vo. IP Gateway WAN Lync 2013 Registrar Mediation Server Enterprise SBC

What is in Lync Express? Mediation Server Lync 2013 Server Edge Server Vo. IP Gateway Lync 2013 Certified Reverse Proxy Vega e. SBC Windows Server 2012 Active Directory

Parts is parts… • Network Connectivity • SBC/Gateway • User Interfaces

Network Detail • Routers and Switches

PSTN/ Node Interface

User Interface - Phones Snom 300 Snom 370 Snom 710 Snom 720 Snom 760 Snom 821 Dual Use SIP and Lync 4110 4120 6721 i 6725 i

User Interface - Phones CX 300 VVX 410 CX 600 Snom 370 VVX 600 Snom 720 HP 4120 6725 i

Headsets • USB • Wireless • Bluetooth • Be aware of “rolling chair syndrome”

Financial Options • Traditional Leasing • Buy Outright • Service Bundling $

Comparison

Service Bundling - Example Capital Expense • 100 users • (100) Polycom CX 500 phones • Approximately $27, 000 in up front expense (excluding install and professional services) • Estimated PRI (2) cost = $600/month • Total 3 year cost $48, 600 So. Simple • 100 users • (100) Polycom CX 500 phones • NO upfront expense (excluding install and professional services) • All hardware warranty included • Monthly payment = $1, 325 • Total 3 year cost $47, 700

Why listen to So. Tel? • 33 Years of Voice Expertise • Lync-in-a-Box Distributor – What does this mean? • Our catalog includes tested and qualified phones, gateways, video and USB devices for Lync • Qualified SIP Trunking Provider for Lync Server 2013