Whole System Approach to Embedding Learning Billi Bartley

Whole System Approach to Embedding Learning Billi Bartley, NSPCC & Tavistock Consultancy 19 th Sept 2012

Learning from Reviews A new era • Munro – systems approach • Learning & Improvement Consultation • Embedding Learning

Barriers to Learning • High levels of anxiety • Blame • Lack of a whole system learning or change culture

Learning Principles 1. 2. 3. 4. 5. Shared vision Enhanced awareness & progressive learning relationships Multi-agency learning, thinking and operating together Whole system involved and creating greatest impact’ Local circumstances & organisational need

Embedding Learning – Whole System Approach Challenge of achieving learning and change requires: • commitment to pursing the task • managing anxieties and resistance Responding to learning and change requires: • authorisation • consultation • contribution of ideas • ownership and motivation • belief and realisation of future possibilities

Group mechanisms to support effective learning • • • Open Space Learning in Partnership Steering Group Change and Action Groups • Whole System

Approach Delivery • • • Process Consultants work alongside the organisation Support and challenge thinking Interrupt the usual way of doing things Support the organisation to remain accountable, to take responsibility Co-produce a report

1. Preliminary meeting 2. L S C B Embedding Learning 3. · SCR · Action Plan Embedding Learning 9. LIPSG CAAG Workforce CAAG Housing – ½ Day Open Space Event Police 4. 8. CP Plans Police ICPC People & Processes Whole System Workforce Social workers Embedding Learning Children and young people CAAG Midwives Others Education Senco Nurse Embedding Learning 6. LIPSG Chair CAAG Li. PSG CYP Officer Strategy Meeting Health LIPSG Chair CAAG Ca. AG Monthly meetings LIPSG 5. Open Space Event Whole System

Independent Evaluation • • Effectiveness Pilots Evaluation report and presentation Review

To be continued… Further Information: bbartley@nspcc. org. uk STucker@tavistockconsultancy. co. uk Pilot Outcomes Evaluation Report

Learning from SCRs – a whole system approach Achieving real commitment to change and learning in a defensive and anxious system is extremely difficult. Any admission of the need to change can implicate individuals and agencies in an ever increasing cycle of mutual blame and guilt that effects whole system operation. At the same time for a review to be successful change has to take place in the whole system i. e. in the behaviour and culture of professionals and agencies who make up the system.