WHO WE ARE The Family Information Line is

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WHO WE ARE The Family Information Line is a confidential, personal and bilingual assistance,

WHO WE ARE The Family Information Line is a confidential, personal and bilingual assistance, offering information, support, referral and comfort to military families, as well as to the communities and organizations offering their support. The Family Information Line is deeply rooted in respect to supporting military families, as it is based on the principles of the original line of Mission Information Line, created in 1992.

WHO WE ARE The Family Information Line is available 24 hours a day, 7

WHO WE ARE The Family Information Line is available 24 hours a day, 7 days a week : • by telephone 1 -800 -866 -4546 or • by email fil@familyforce. ca

THE FAMILY INFORMATION LINE TEAM FIL counsellors are friendly and experienced professionals, graduates from

THE FAMILY INFORMATION LINE TEAM FIL counsellors are friendly and experienced professionals, graduates from various fields of human relationship. FIL Manager: Myriam Rousseau, M. Serv. Soc. , TSI/M. S. W. , R. S. W. FIL Coordinator: Mireille Bujold FIL counsellors: Michael Adams, M. A. Couns. , CCC Robyn Gill, B. Ps. Bradley Hicks, M. A. (Th) Ethics, CD Isabelle Hodak, MA, Couns. , CCC Pamela Howson, M. Serv. Soc. , TSI/ M. S. W. , R. S. W. Buuma Maisha, Ph. D. (ABD), RP, CCC Erika Rivest, B. Ps. , Christine Sulek-Popov, B. A Kim Thériault, B. Ps. , CYW

SERVICES OFFERED • Confidential, supportive counselling , crisis intervention and support services in both

SERVICES OFFERED • Confidential, supportive counselling , crisis intervention and support services in both official languages 24/7 ; • Referral to services and practical resources at the local and national level; • Collect calls are accepted from around the world ;

SERVICES OFFERED • Access to mailboxes offering information on the experience of deployment •

SERVICES OFFERED • Access to mailboxes offering information on the experience of deployment • Support during deployments through recorded and detailed messages on operations at home and abroad ; • Confirmations of press releases , information on incidents, as well as periodic situation reports.

TYPES OF ISSUES • • • • Supportive counselling Psychological distress Military Family Resource

TYPES OF ISSUES • • • • Supportive counselling Psychological distress Military Family Resource Centres information Childcare Deployment and separation Education Employment Flight information Medical services Mental health Crisis intervention Relocation Veterans related issues

FIL ACCESS SERVICES Telephone: 1 -800 -866 -4546 (North America) 00 -800 -771 -17722

FIL ACCESS SERVICES Telephone: 1 -800 -866 -4546 (North America) 00 -800 -771 -17722 (Europe) Emaill: FIL@familyforce. ca Site web: www. familyforce. ca Facebook: #My Voice

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