Who is Charter Charter Communications Inc is Fortune

Who is Charter? • Charter Communications, Inc is Fortune 500 company • 4 th Largest cable operator in the U. S. with over 5. 5 million residential and business customers • Over 16, 000 employees nation wide. • Available in 27 states

Internet • Charter internet service provides high bandwidth connectivity to the internet over COAX cable lines • Shared line (Hub system) • DO NOT need phone service • Contract options vary

Features • Charter Security Suite powered by F-Secure – Place age appropriate limits • Charter. net – Personalize webpage to local TV, weather, etc. . • Email – 10 email addresses • 24/7 – Online and toll-free customer support

Internet Pricing Internet Name Speed Regular Cost Lite 1. 0 mbps $19. 99 Express 8. 0 mbps $29. 99 Max 16. 0 mbps $39. 99 Plus 25. 0 mbps $54. 99 Modem / Router Cable Modem Wireless Router - Up to 5 computers Already own Monthly LEASE Fee $5. 00 $10. 00 Free

Phone • BASIC – In-state calling (often not available) • Unlimited local and long distance calling in the U. S. , Canada, and Puerto Rico • Worldwide 250 Calling plan – Get 250 minutes to over 200 worldwide locations per month • Calling features – Standard features (No 3 -way) • Number porting available • Professional Installation Phone Basic Unlimited Worldwide $19. 99 $29. 99 $49. 99

TV • All of the top rated networks, many in HD, including sports, movies and more • HD programming INCLUDED at no extra cost • On Demand - Get 6, 000+ movies and shows at any time including 500+ HD movies and shows • DVR – Record 1 show while watching 1 – No equipment to buy

Programming Options • Cable TV – Basic channels • Digital Cable – Basic channels + popular cable channels • HD Package – Digital Cable package plus top networks in HD • Additional packages – Sports, Digital View Plus and Latino • Premium Channels – HBO, Cinemax, Starz, etc…

TV Pricing Package Channels Monthly Price Cable TV Basic $9. 99 (6 months) Digital Cable Basic + popular channels , ESPN, USA, TNT, Food Network, etc… $49. 99 (6 months) Check local CHANNELS Additional Features DVR High Definition http: //www. charter. com/Visitors/Channels. aspx Details Monthly Price Record 1 while watching 1 $15. 00 Included

Premium Channels Monthly Price Sports View Fox Soccer, Outdoor Channel, ESPN U, CBS College Sports, etc. . $5. 00 Digital View Lifetime Movie Network, MTV Hits, VH 1 Classic $5. 00 Latino View ESPN Deportes, CNN, Discovery, History, etc… $5. 00 Digital View Plus BBC America, History International, Military, etc… $10. 00 HBO / Cinemax 11 Channels $14. 00 Showtime / Movie Channel 10 Channels $14. 00 Starz / Encore 12 Channels $14. 00

Installation • We will connect the customer to Charter at the end of the call to SCHEDULE installation date

Billing • Today – Nothing • Day of installation – All installation charges – $30 dollars per line of business • First Months Bill – Proration of a months service – A month in advance