While you wait Take the Trust Quotient SelfDiagnostic

While you wait… Take the Trust Quotient Self-Diagnostic http: //trustsuite. trustedadvisor. com/

Leading with Trust SAIS 2015 Atlanta, Georgia

Kath Courter Boulder Country Day (CO) kcourter@bouldercountryday. org Stephen Dunn The Ethel Walker School (CT) sdunn@ethelwalker. org Lauren Lambert Winchendon School (MA) llambert@winchendon. org Eric Hedinger Providence Day School (NC) eric. hedinger@providenceday. org George Scouten Heathwood Hall (SC) scouteng@heathwood. org Kristen Klein Winchester Thurston School (PA) kleink@winchesterthurston. org

TRUST

Why Trust?

Trust is an economic driver. Not just a social virtue.

Trust is the number one competency of leadership today.

Trust is the currency of independent schools.

Trust is a learnable competency that focuses on concrete behaviors.

“ Trust is not some soft, illusive quality. Trust is a pragmatic, tangible, actionable asset that you can create—much faster than you probably think possible. Stephen M. R. Covey The Speed of Trust

“ Trust is a core ingredient to build successful relationships. Both personal and professional ones. It is a major leadership characteristic. However, you can’t take it for granted. You need to work hard to earn trust and to keep it. Andreas von der Heydt How To Build Relationships Of Trust Linked. In. com

2008 Young Influencers have trust in Business 2010 Trust is not an essential line of business 2012 Fall of Government 2014 Business to lead the debate for change Business must partner with Govt. to regain Trust Rise of Authority Figures Crisis of Leadership Trust is essential to innovation 2009 2011 2013 2015 www. edelman. com/insights/intellectual-property/2015 -edelman-trust-barometer/

Trust = Speed Cost Stephen M. R. Covey, The Speed of Trust: The One Thing that Changes Everything

Trust = Speed Cost Stephen M. R. Covey, The Speed of Trust: The One Thing that Changes Everything

Employee Fraud $400 Billion http: //4 ortke. ir/wpcontent/uploads/2014/12/keyboard 1113 x 641. jpg

Time Theft $230 Billion https: //twilightteetime. files. wordpress. com/2014/07/clock. jp g

Employee Dishonesty $120 Billion http: //i. huffpost. com/gen/1336697/thumbs/o-CROSS-FINGER-BEHIND-BACK-facebook. jpg

Unproductive Meetings $37 Billion http: //www. thraciancliffs. com/img/bg/meetings-01. jpg

Employee Disengagement $250 Billion http: //www. careerealism. com/wp-content/uploads/2012/09/boss-daydreaming-work. jpg

Office Politics $100 Billion http: //www. dexigner. com/news/image/23774/Herman_Miller_Living_Office_03

(S x E) T = R (Strategy times Execution) multiplied by Trust = Results Stephen M. R. Covey, The Speed of Trust: The One Thing that Changes Everything

“ Organizations are no longer built on force but on trust. Peter Drucker Management Challenges for the 21 st Century

“ Without trust… real mutual understanding and effective collaborative work get compromised. Harvy Simkovits Eleven Ways to Build and Sustain Trust in Doing Business business-wisdom. com

METHODOLOGY

Position Statements Carney, Sandoe & Associates Educators’ Collaborative RG 175 (Resource Group 175) Southern Teachers Agency (STA) Wickenden Associates

Trust* is the confidence that an individual or organization has the ability to fulfill its commitments and the integrity to act in good faith. *within a school setting

Research http: //juliatalksbooks. tumblr. com/

Coding https: //1000 awesomethings. files. wordpress. com/2011/01/highlight. jp g

FINDINGS

Occurrences of Qualities Trust 38 Trust or syn. 75%

Occurrences of “Trust” 15 “Trust” 29% 4 >1 8% 7 LEADERSHIP 15%

Synonyms of Trust 38 Trust or syn. 75% Top Synonyms Confidence (20) Integrity (29) 26 >1 52% 0 ANTONYMS 0%

Potential Bias ‣ Research approaches and reading ‣ Cultural competencies ‣ Choosing to use position statements as primary sources ‣ Snapshot of statements from 2013– 14 hiring cycle

RAMIFICATIONS FOR OUR FIELD

Independent Schools are late to the party. http: //dfwpartyplanners. com/wp-content/uploads/2014/09/party. jpg

“ The vast majority of the literature on trust in schools focuses on public schools. Other than a limited number of dissertations and a few descriptive studies, there is very little literature on trust in independent and private schools. Dr. Gene Batiste Toward an Understanding of the Role of Relational Trust for New Heads of Independent Schools

Schools should draw upon leading business models and focus more on trust.

Identifying trust as a leadership skill should play a key role in the hiring process.

How are we influenced?

Deliberately conscious We will not take trust for granted.

Trust cannot be assumed. It must be intentionally earned and carefully nurtured

Inoculation vs. Medication Prevention vs. Response

Relationship Building

Trust Dividend or Trust Tax

Case Studies

Scenario 1 Head of School fires a long-serving and well-loved faculty member. High Trust Low Trust

Scenario 2 The HOS is in her second year of headship when she hears rumors that faculty members have written the Board of Trustees asking for her to be fired. High Trust Low Trust

Scenario 3 A teacher in the middle school disciplines a student only to have a high-powered parent complain. High Trust Low Trust

Scenario 4 Two faculty members from different divisions (but in the same subject area) have radically different teaching philosophies and regularly clash in departmental meetings. High Trust Low Trust

Mending Broken Trust Patrick Lencioni The Five Dysfunctions of a Team

“ Thanks!

“ Southern Association of Independent Schools (SAIS) Carney, Sandoe & Associates Educators’ Collaborative RG 175 (Resource Group 175) Southern Teachers Agency (STA) Wickenden Associates Heathwood Hall Episcopal School Boulder Country Day Providence Country Day NAIS—especially, John Chubb Jay Rapp Kate Windsor

Questions?

Interested in Professional Development Opportunities? Contact Dr. George Scouten, scouteng@heathwood. org