Wherever Your Path May Lead RTS Takes You

Wherever Your Path May Lead …. RTS Takes You There! New City Commissioner Presentation April, 2014

FY 14 RTS Organization Chart TOTAL EMPLOYEES 289. 5 FTE* *does not include Senior Buyer or interns Transit Director (1) Transit Program Coordinator (1) Technical Systems Analyst Sr. (. 5) Staff Specialist (2) Account Clerks (3) Transit Services Maintenance Mgr. (1) Coordinator ADA (1) Chief Transit Planner (1) Assistant Transit Maintenance Transit Planners (2) Manager (1) Transit Fleet Supervisors (3) Transit Fleet Mechanic II (11) Planning Assistant (1) Transit Fleet Mechanic I (11) Transit Facility Supervisor (1) Vehicle Service Attendants (11) Parts Specialists (3) Planning Intern (2) Maintenance Worker III (1) Maintenance Worker I (3) Department Mktg/Comm Sup. (1) Senior Buyer (1) Mktg/Comm Spec. (1) Customer Serv. Support Spec. (2) Mktg/Comm Assistant (1) Mktg/Comm Intern (1) Transit Operations Mgr. (1) Assistant Transit Operations Mgr. (1) Transit Supervisors (8) Scheduler (1) Safety and Security Supervisor (1) Customer Service Supervisor (1) Trainer (1) Dispatchers (3) Clerks (3) Transit Operators (205)

33 City Routes

10 Campus Routes 4

Five (5) Later Gator Routes

Serving Our Community Service Area: 92 sq. miles Service Area Population: 159, 508 UZA 290 employees Fleet Size: 126 buses Fleet Age: 10 years City Routes: 33 (86 buses) Campus Routes: 10 (18 buses) Later Gator: 5 (13 buses) ADA Service 22 vans RTS contracts with MV Transportation

Serving Our Community FY 2014 Productivity Service Period Total Service Hours City/County Campus Later Gator Special Service Total Passenger Trips Passengers Per Hour 250, 328 9, 152, 696 37 39, 790 1, 463, 963 37 8, 082 197, 774 25 2, 503 300, 703 44, 027 10, 858, 460 18 36 • Saturday service represents 6% of total annual hours with approximately equivalent share of total ridership • Sunday service represents 2% of total annual hours with approximately equivalent share of total ridership.

RTS Fiscal Year Ridership (19962014)

Passenger Trips per Capita (2013)

Passenger Trips per Revenue Hour (2013)

Operating Expense per Passenger Trip (2013)

Cash Fare (One Way Only) All-Day Pass Monthly Pass Semester Pass Adults $1. 50 $3. 00 $35. 00 - Senior Citizens 65+ $0. 75 $3. 00 $17. 50 - $0. 75 $3. 00 $17. 50 $60. 00 $0. 75 $3. 00 $17. 50 - RTS Fare Schedule Fares Students Grade K-12 No ID Required Medicaid & Medicare Recipients Valid Photo ID Required Veterans & Active Duty Military Valid Veteran/Military Photo ID Required University of Florida and Santa Fe College Students, Faculty & Staff Unlimited Prepaid Access with Valid Gator 1 ID Shands, City of Gainesville & GRU Employees Unlimited Prepaid Access with Valid Employee Photo ID Veterans Affairs, Florida Works, Job Corps, Oaks Mall, Skanska & Alachua County Employees* Unlimited Prepaid Access with Valid Employee Photo ID UF Retirees Unlimited Prepaid Access with Valid Employee Photo ID ADA Certified Persons Unlimited Prepaid Access with Valid ADA Photo ID *Contact employer for eligibility Note: Passes only valid for Day/Month/Semester purchased and not valid for special services 12

FY 2015 RTS Budget ($24, 442, 515) SF, $959, 056 or 3. 9% Other, $626, 977 or Fare and Passes, 2. 6% $1, 233, 978 or 5% City, $3, 000, 457 or 12. 3% FTA, $2, 650, 000 or 10. 8% FDOT, $2, 478, 267 or 10. 1% UF, $12, 579, 480 or 51. 5% County, $914, 301 or 3. 7% Fare and Passes City FTA FDOT County UF SF Other

RTS Programs Marketing Program (Customer Service, Advertising, Website) Employee Pass Program Discount Pass Program (for non-profits) Bus Tracking System: “Gator Locator” Google Online Trip Planner ADA and Paratransit Program RTS Summer Training Program 14

Marketing Program Bus Advertising Bus Wraps Exterior Interior Ads Print Advertising Schedules Revenue over $343, 000 in FY 14 New printer Produce exterior ads, signage, banners, etc. , Estimated 30% savings doing in-house 15

Social Media Web Site Become a fan of RTS on Facebook to receive rider alerts and other updates

Employee Bus Pass Program Agency Employees Amount 1, 324 $ 8, 937. 00 County 200 $ 1, 350. 00 GRU 862 $ 5, 818. 50 Florida Works 750 $ 5, 062. 50 Job Corps 200 Oaks Mall 350 $ 2, 362. 50 SFC 1, 020 $ 6, 885. 00 Shands 8, 265 $ 55, 788. 75 City Skanska UF employees and spouses 100 $ $ 1, 350. 00 675. 00 14, 219 $ 95, 978. 25 UF retirees 2, 282 $ 15, 403. 50 VA Hospital 2, 630 $ 17, 752. 50 32, 202 $217, 363. 50 TOTAL

Discount Pass Program to provide not-for-profit groups with discount pass options for their clientele Groups purchase passes with Buy-One-Get. One match (purchase full fare pass and receive additional pass at no charge) FDOT funded program for 2013 – 2015 $10, 000 total funding each year 22 groups helped in 2013 -14 9 groups participating in 2015

Bus Tracking System: “Gator Locator” New Mobile App & Desktop Version Shown

Google Transit Online Trip Planner

ADA and Paratransit RTS Contracts with MV Transportation to provide Paratransit Service and Demand Response Service. MV provides approximately 10, 000 trips a month. RTS leases MV 22 Cutaway Paratransit vans to provide service to Alachua County and the City of Gainesville.

Current Projects Completed Comprehensive Operational Analysis New Revenue Collection System (Fareboxes) Transit Development Plan (TDP) On-Going Bus Stop Improvements Security Cameras at Rosa Park Station Butler Plaza Transfer Station

New Fareboxes Faster boarding Swipe card technology Issues credit vouchers for overpayment (>$0. 25) Daily pass = 24 hour pass Monthly pass = 31 days (Daily and Monthly passes valid for time shown after first use in farebox)

Corrine Brown Transit Facility Why the need? • Existing facility only housed 50 -70 buses. RTS fleet comprised of 126 buses • Federal Transit Administration after review of facilities would not allow new bus purchase without facility to maintain them. • Received $38 million in FTA Grants for design build • Grand Opening on November 17, 2014 • Administration moved November 20, 2014 • Operations and Maintenance Staff moved February 1, 2015 24

Corrine Brown Transit Facility 25

RTS Challenges Reduction in Revenues (Federal, State and City) Funds for Capital Projects (Buses, amenities, equipment, etc. ) Funds for Service Enhancements Funds for Technology Applications Changes in Medicaid Service Expansion Demands

Thank You! Hop on Board or Check out the RTS Web site at http: //www. go-rts. com/