Where can you access good information support The

Where can you access good information & support? The Information & Support Services Centre.

Walsall Palliative Care Centre Located on Goscote Lane, Walsall WS 3 1 SJ The Information and Support Services Centre aims to help improve supportive and palliative care for adults with cancer or a palliative diagnosis and their carers. Advice is provided through information, outreach support, signposting or referral to other health and social care services. Furthermore the Outreach team organise and attend awareness events, creative health sessions and workshops across the borough to raise public knowledge on Cancer Awareness Prevention, NHS Screening Programmes and promoting healthy lifestyles.

MEET THE TEAM MEMBERS Naheed Razzaq Outreach & Information Support Officer (Breast Screening Awareness) Caron Gobsill Information and Support Officer Sharon White Outreach & Information Support Officer (Bowel Screening Awareness) Linda Hayes Cervical Cancer Outreach Nurse Raj Mann Information Support Services Manager Sandy Elliott-Hunter Volunteer

INFORMATION & SUPPORT CENTRE Priva te qu i et roo m avail able. The centre is stocked with a wide range of booklets, literature and other sources of free information relating to disease specifics, local support groups, side effects from treatments, self help, diet/nutrition, exercise, fatigue and much more. Our staff will put together an information pack that is tailored to your personal needs. You can speak to a trained member of staff, privately at the centre using the “Quiet Room”. Those who live in Walsall can refer themselves to the service or be referred by your GP.

INFORMATION & SUPPORT CENTRE OUR SERVICES: ► Provide on-going support. ► Promote equal access to Cancer and Palliative Care services within the local community. ► Break down cultural and language barriers. ► Support a patient’s Social, Emotional, Spiritual, Cultural and Religious needs. ► Support hard to reach groups (BME, Asylum, Refugee and Travelling Community based locally within Walsall. ► Engage with Local GP’s and Cancer Champions.

OUTREACH & INFORMATION SUPPORT OFFICER LIE A MUT WE HAV AL CULTUR CH OUTREA AM T TE SUPPOR REASSUR ING AND BUILDING PATIENT /CARER CONFIDE NCE. SUPPORT FOR CARERS/ EXTENDED FAMILY MEMBERS WHO MAY NEED A LISTENING EAR. SUPPORT PROVIDED DURING HOSPITAL TREATMENTS OR OUTPATIENT APPOINTMENTS Home Visits (BME) Support Groups Telephone Support PATIENT/CARE R Carer Support Signpost to other services Pre/Post Bereavement Support

AWARENESS EVENTS & PROJECTS Raising Awareness Meet Percy! Supporting Events BME Ladies Breast Support Group Dying Matters 2019

NHS BOWEL CANCER SCREENING O WHY WH Screening is vital as it can help detect early signs of cancer, which caught early enough is easier to treat. 1 in 20 people will get Bowel Cancer during their lifetime. It is the 2 nd leading cause of Cancer deaths in the UK. Screening will look for and remove any small growths called polyps which could eventually turn into cancer. Men and Women over the age of 60 are invited to take part in Bowel Cancer Screening. (In Scotland, screening starts from age 50). You are invited to take part in screening every 2 years until you reach the age of 75. If you are registered with a GP a Home Screening Kit (FOB Test) will be sent automatically to all men & women aged from 60 to 74 every two years. A bowel scope screening is offered to both men and women aged 55. Sharo n White (Lead BCS) FOB TEST - Faecal occult blood (hidden blood). Checks for tiny amounts of blood in your stools, it doesn’t diagnose cancer but can indicate the need for further tests. Most people will have a normal result, this means that no polyps or cancers were found.

NHS BOWEL CANCER SCREENING There are two types of test available in NHS Bowel Cancer Screening 1. Current Home Testing Kit (FOB test) 2. NEW! Faecal Immunochemical Test (FIT) A new Test to be rolled out Autumn 2018 and in place nationwide by 2019.

NHS BREAST CANCER SCREENING O WHY WH 1 in 8 women are diagnosed with Breast Cancer during their lifetime. It is the most common Cancer in the UK. Screening is vital as it can help detect early signs of cancer, which caught early enough is easier to treat. In the UK each year, about 62, 000 people are diagnosed with breast cancer, including around 370 men. The NHS offers screening to save lives from Breast Cancer. Screening does not prevent you from getting Breast Cancer. All women aged 50 -70 are invited for Breast Screening every 3 years. Your risk of Breast Cancer increases as you get older. If you are over 70, you are still at risk but will no longer be automatically invited for screening. You ill need to ask your local breast screening unit for an appointment. eed h a N zaq Raz d (Lea ) BCS Breast screening uses an x-ray test called a mammogram to check the breast for signs of cancer. It can spot cancers that are too small to see or feel. In about 96 out of every 100 women screened the mammogram will show no sign of cancer- this is a normal result.

NHS CERVICAL CANCER SCREENING ls i a t e ct D Conta LINDA HAYES Cervical Cytology Outreach Nurse CONTACT DETAILS 07814 986176 LOCATED AT Walsall Palliative Care Centre outreachcervical. screening@nhs. net Email: outreachcervical. screening@nhs. net

ONE-STOP REFERRAL POINT MOSAM A Support Group for Patient and Carers Cancer Nurse Specialist Macmillan Benefits Services – Citizens Advice Walsall Psychology Service Complementary Therapies BME Ladies Breast Cancer Support Group Information & Support Palliative Services Manor Care Centre Chaplaincy Service Pampering Therapy "Look Good Feel Better" Chemotherapy Unit Other Support Groups Hub – Macmillan Grants , Penny Brohn & Blue Badge Applications

MACMILLAN BENEFITS ADVICE SERVICE A benefits advice service for people affected by Cancer across Dudley, Sandwell and Walsall. Macmillan Cancer Support and Citizens Advice Dudley Borough are working together to give you the support and advice you need. Our benefits advisers can support you by working out the financial help you may be entitled to and helping you to access it. They have specialist knowledge of Benefits, Tax Credits, Grants and can offer you up-to-date invaluable service. Contact the service on 01384 817721 to arrange a face-to-face appointment. Or email advice@dudleycabx. org We operate Monday to Thursday 9. 00 am to 4. 00 pm from: ● The Palliative Care Centre ● Citizens Advice Walsall ● Manor Hospital

OUR CONTACT DETAILS Walsall Palliative Care Centre Information and Support Centre Postal Address: The Walsall Palliative Care Centre, Goscote Lane, Walsall, WS 3 1 SJ. Tel: 0800 783 9050 or 01922 602610 Email address: ciss. enquiries@nhs. net Information Support Centre Opening Hours: Monday to Friday - 9: 00 am to 5: 00 pm Tree of Life

MOSAM B. M. E. CANCER SUPPORT GROUP The word ‘MOSAM’ means ‘changing seasons’. Everyone’s EXPERIENCE of cancer is a different one. The SUPPORT GROUP meet quarterly to reflect on their journey, share stories and voice concerns. How people within the BME (Black Minority Ethnic) community are affected. Facilitator Naheed Razzaq

LOOK GOOD FEEL BETTER Pampering Therapy Workshops ❑ Helping to improve wellbeing. ❑ Helping to support women with Cancer. ❑ Clinical Nurse Specialist/Self Referral required. ❑ Helping to build confidence around body image. ❑ Free one off workshop held at the Palliative Care Centre ❑ Trained Volunteer Therapists explain skin care and using makeup effectively. “It's not just about a bit of makeup, it's not vanity…it is about control. It provides women with the strength to fight this horrible disease…”

HAS CANCER TREATMENT AFFECTED YOUR APPEARANCE BOOST YOUR CONFIDENCE – Come along and enjoy a complimentary men’s ‘Skin Fitness’ Workshop. TO BOOK ON: www. lgfb. co. uk Call Information & Support Services on 01922 602610. Registered Charity No: 1031728