What is the management process? Ø Management Process: Planning, organizing, leading, and controlling the use of resources to accomplish performance goals. 1
4 Functions of Management 1. Planning n Setting objectives and determining how to accomplish them. 2. Organizing n Assigning tasks, allocating resources, and arranging the coordinated activities of individuals and groups to implement plans. 2
4 Functions of Management 3. Leading n Gaining people’s enthusiasm to work hard and direct their efforts to accomplish objectives. 4. Controlling n Measuring work performance, comparing results to objectives, and taking corrective action as needed. 3
Managers also have other roles… Informational roles n Giving, receiving, and analyzing information. Interpersonal roles n Interactions with other people inside and out of the company. Decisional roles n Using information to make decisions in order to solve problems. 4
Characteristics of managerial work Long hours. An intense pace. Fragmented and varied tasks. Interpersonal relationships. 5
Essential managerial skills Skill—Translate knowledge into action that results in desired performance. Human skill—Work well in cooperation with others. Conceptual skill—Think critically and analytically to solve complex problems. 6