What is the management process Management Process Planning

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What is the management process? Ø Management Process: Planning, organizing, leading, and controlling the

What is the management process? Ø Management Process: Planning, organizing, leading, and controlling the use of resources to accomplish performance goals. 1

4 Functions of Management 1. Planning n Setting objectives and determining how to accomplish

4 Functions of Management 1. Planning n Setting objectives and determining how to accomplish them. 2. Organizing n Assigning tasks, allocating resources, and arranging the coordinated activities of individuals and groups to implement plans. 2

4 Functions of Management 3. Leading n Gaining people’s enthusiasm to work hard and

4 Functions of Management 3. Leading n Gaining people’s enthusiasm to work hard and direct their efforts to accomplish objectives. 4. Controlling n Measuring work performance, comparing results to objectives, and taking corrective action as needed. 3

Managers also have other roles… Informational roles n Giving, receiving, and analyzing information. Interpersonal

Managers also have other roles… Informational roles n Giving, receiving, and analyzing information. Interpersonal roles n Interactions with other people inside and out of the company. Decisional roles n Using information to make decisions in order to solve problems. 4

Characteristics of managerial work Long hours. An intense pace. Fragmented and varied tasks. Interpersonal

Characteristics of managerial work Long hours. An intense pace. Fragmented and varied tasks. Interpersonal relationships. 5

Essential managerial skills Skill—Translate knowledge into action that results in desired performance. Human skill—Work

Essential managerial skills Skill—Translate knowledge into action that results in desired performance. Human skill—Work well in cooperation with others. Conceptual skill—Think critically and analytically to solve complex problems. 6