WHAT IS IT The Safe Wards initiative is

The Safe Wards initiative is based on 10 interventions • These interventions are agreed,

WHAT ARE THE TOP 10? & WHAT ARE YOUR TOP 3? (IT’S TIME TO

CLEAR MUTUAL EXPECTATIONS • WE WILL DEVELOP AN AGREED LIST OF EXPECTATIONS (FOR ALL)

SOFT WORDS • This is about how we engage one another: • • •

TALK DOWN • This will be a poster of the interventions most helpful for

POSITIVE WORDS • • • Positive appreciation Focus on strengths Achievement Positive understanding Individuality

MANAGING DIFFICULT NEWS • • • Accept people get difficult news Managing this with

KNOW EACH OTHER • Staff know a lot of information about you – this

MUTUAL HEALP MEETING • • • We are a social community The assistance we

• • • CALM DOWN METHODS It is understood that at time medication

REASSURANCE • • • We are aware that things can happen that cause increased

DISCHARGE MESSAGES • When you are well and ready for discharge it could be

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WHAT IS IT?

The Safe Wards initiative is based on 10 interventions • These interventions are agreed, owned and shared by the staff team and the most important people on the ward – YOU!

WHAT ARE THE TOP 10? & WHAT ARE YOUR TOP 3? (IT’S TIME TO VOTE -PLEASE TICK YOUR TOP 3)

CLEAR MUTUAL EXPECTATIONS • WE WILL DEVELOP AN AGREED LIST OF EXPECTATIONS (FOR ALL) AND HAVE THIS FRAMED ON THE WARD • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

SOFT WORDS • This is about how we engage one another: • • • Understanding Kindness Empathy The language we use Explanation Apologise • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

TALK DOWN • This will be a poster of the interventions most helpful for staff to use when people are upset, distress – This will be developed with YOU! • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

POSITIVE WORDS • • • Positive appreciation Focus on strengths Achievement Positive understanding Individuality Hope and optimism • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

MANAGING DIFFICULT NEWS • • • Accept people get difficult news Managing this with compassion and sensitivity Supporting people in the way they would like to be supported Understanding how people might want to receive difficult news and what they need to do to manage this Avoid misconception Understand the impact this may have on others • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

KNOW EACH OTHER • Staff know a lot of information about you – this is part of health care • Do you want to know more about us? • Staff profiles in a booklet: Strengths, likes, dislikes etc. • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

MUTUAL HEALP MEETING • • • We are a social community The assistance we give one another is extremely important We all have meaningful contributions to make Regular morning meeting to discuss how we can help each other Plan for the day What will be important for the everyone that day • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

• • • CALM DOWN METHODS It is understood that at time medication may be used to assist when other options might be preferred: This is could be many things and different for everyone: A calm down box – Item identified by you as helpful – writing paper, music, personal fan, stress ball Printing list of what works for you – walk, hot drink 1: 1 time, gym, TV etc. (this could be written with you and put in a care plan and on your wall) • PLEASE TICK THIS ONE IF IT IS ONE OF YOUR TOP 3:

REASSURANCE • • • We are aware that things can happen that cause increased anger and fear – both on the ward and in the community (this might be as simple as the onset of night time) We would look to offer 1: 1 explanation and reassurance or to do this in small groups We would never break confidence • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3:

DISCHARGE MESSAGES • When you are well and ready for discharge it could be extremely supportive for others to leave a positive message of hope for other. • This could be a leaf on a tree of hope or similar. • PLEASE TICK THIS ONE, IF IT IS ONE OF YOUR TOP 3: