What is Foundation Openness Outside In By openness

What is Foundation Openness? Outside In: By openness, we mean foundations being open to hearing from their grantees and the people they seek to help — and acting on what they hear. Inside Out: We also mean foundations being open to sharing how they evaluate their own work and what does and doesn’t work. We believe if more foundations embrace this two-way openness, we will be more effective in our philanthropy and make an even bigger difference in the world. - Melinda Tuan, Center for Effective Philanthropy Outside In (Hearing from grantees) Inside Out (Sharing strategy/results)

What is User Experience? • User Experience is a discipline of the digital world. It’s often used to make sure the screens and websites we use are useful, usable and desirable. • User Experience draws from the broader fields of Human Centered Design (made famous by IDEO) and customer experience (revealed in the way places like Starbucks shape our behavior). • User Experience demands that we rigorously measure how useful, usable and desirable a product or service is for the user. • User Experience examines the overall experience someone has when using a product or service, not just the final transaction. • User Experience demands that we place our “customer” in the center of our strategy, planning and implementation, forcing us to stand in the shoes of those we aim to serve. Useful Desirable Usable